Location

After arriving we were informed that the pool was not open, that being the MAIN reason for booking. Our granddaughter had an early doctor appointment, we were back to hotel at 9 am, went down to have breakfast and it was all locked up. The vending machines ate our money with nothing in return. There were apparently dogs in the room close to ours that we could hear barking.. pillows were horrible.....

The front desk clerk was extremely helpful. She was always pleasant. The rooms were very clean.

The breakfast was not open at 5 am when I needed to eat before my flight. It would have been helpful if at least prepackaged snacks were an available option.

The entire nightstand console had no power, the lamp and clock didn’t work because they weren’t plugged in. I looked and there were no electrical outlets in the wall that the furniture was up against, so nothing could be plugged in, the cords couldn’t reach to any outlet. The bulky furniture was just there “for show.” The bathroom toilet had pee all over the seat when I arrived, even though the maids had just cleaned the bathroom and I could smell floor cleaner. Evidently they forgot to do the toilet. There was a pink substance (could have been lipstick) that had been dropped on the floor and was around the door handle also.

The staff working at Clarion on April/23-24 were so wonderful to me. They were helpful, polite, and so easy to work with. I didn't expect too much initially as I just wanted to be near the airport. The staff deserve a lot of credit for doing their jobs well.

Honestly, it's always the clients. These weird people were walking around without shoes on, smoking in the elevators and in their rooms, and created a huge mess in the kitchen on the morning of April/24. How can the staff keep up with all of this when some of the clients keep messing things up for everyone else?

No towels, people walking the halls singing through the night and my room had a smell.

I love that others was not smoking in the Building, Because I have asthma ,and I like to Is breathed.

It's a lot of remodeling going on but that is respected to be updated.

I love the very friendly staff. They always go out of their way to help if you need something and they're very kind when you have kids.

That my stay wasn't longer ☺️

The staff is very helpful ,friendly and understanding. I love this Place, I feel like family that's a good thing...

Nothing....

The room was clean and comfortable. Room had microwave and fridge.

Needed a trash can in the bathroom Also needed a blow dryer, most hotels supply them so I didn't bring mine.

The breakfast lady was nice and very helpful and a lady who had her arm in a sling came over to talk and was cheerful. Besides that nothing else.

Room was smelly and everyone was complaining about wifi being slow and it was. No hot tub even though it was shown in the pictures. Not much breakfast some eggs and sausage and cold cereal. I'm retired Marine Infantry so it doesn't take much to make me happy but won't go back there.

They claimed they didn't have my reservations!

Rooms was not clean smelled like smoke and a lot of suspicious activity. Tv on wall leaning forward hard to turn channels.

The friendliness of the office girl

That we got woke in the middle of the night with the smoke alarm went off for no reason. That the coffee pot wasn't all there, and that we didn't get an apology for the night before .

the location is good

Trying to watch tv and every channel was fuzzy and the toilet didn’t flush right

Key cards didn't work half the time, staff wasn't very friendly, continental breakfast was cold and limited, bed sagged in the middle, and halls smelled horribly of weed

Nothing

My family and I were staying at the Clarion. Monday we were supposed to check out but we decided to stay another day. I called this day after let them know that I would be renewing my reservation and they said that was fine and just pay it when I got back. So later that day after work we got back to the hotel and can't get in our room. Some other lady answers our hotel room door. They rented our room out to somebody. They went through all of our stuff and took it out of the room. When we got our stuff nearly everything we owned was gone. I'm talking down to soaps underwear toys you name it We had four trash bags of clothes and two suitcases and barely had enough to fill one suitcase. My son's toys were gone food soap etc. They made no effort to rectify the situation so I figured I'd talk to them in the morning. The next morning I go to talk to them and they tell me I'm not allowed to leave my room because the police are questioning the owner. The police seem upset with him and are asking him questions about prostitutes. They refuse to let me leave so I had to take my children out the back door in order to get them to school. Upon returning they told me no they didn't see my stuff and seemed irritated that I was still even bothering them with it. I packed up my family and left and a lady was mad that I left. My children had brand new clothes with the tags still on them that they never even wore. Don't stay here if you want to keep your stuff

Clean room

Room Was right on the highway, very noisy difficult sleeping