near the Strip

old equpment, elevator not working

The room smeeled like must and had the bare min.

Below I have attached an email that I sent to the locations hotel director Lisa Karen. I did so, so that you may understand that I wanted to resolve this at the hotel. All parties with whom I dealt with were polite and courteous, however, seemingly afraid to do the right thing. I James A Foster booked my room through booking.com. Upon my arrival I said as much and was then given my room key to room 626. This is after I was mandated to pay double the cost of the room as a hold. There was no mention of the parking fee either, but nonetheless, it was paid. We start out for our room. The elevator going to our section of the hotel was non operational. Only one of the other elevators was operational as well. We had to wait ten minutes for an opportunity to get on the elevator. After a few more minutes we were then directed to the maintenance elevator. When we get to our floor we can’t find our room. We are now really frustrated, so we wait for the elevator again. Again, the minutes pas, so we decide to take the stairs to go back downstairs to find out how we get to our room. As we enter the corridor, we see that our section of the floor where our room is rooms, is through this passage way that takes you either to the stairs and or the other section. I think it would have been rather appropriate to tell a guest that there are some obstacles to get to your room. I have had two heart attacks resulting in a stint being placed in my heart. Walking up and down the stairs is not recommended. When we entered the room there was a strong smell of must and cleaning materials. I appreciate the cleaning materials, but the must should not be something your guest should ever have to experience. Through booking.com, I requested an additional bed. The bed was not there either. So far This maze/escape room situation we were involuntarily put in, was quite a surprise to me and a few others guest as well, but far from amusing.

Posizione

Poca attenzione al cliente: asciugacapelli guasto non sostituito malgrado i solleciti. Costi aggiuntivi obbligatori alti e non esplicitati prima della prenotazione e nelle condizioni contrattuali Ascensori mal funzionanti.

The location

The bed was so uncomfortable

Location

Pet floor was rough

Nothing

It was ghetto and employees were so rude

Was great, we were only there like 6 hours but everything was great better then I imagined for being so cheap

Great view of the pool comfy beds shower got HOT!!! It was great

Le lit était confortable, la télé grande ok mais vieillot. Le casino n'offre que deux bouteilles d'eau.

La baignoire était bien trop petite et...j'ai trouvé des poils dedans...donc le service doit quand même être revu, surtout que quand je suis arrivé, ma chambre était la seule ouverte...assez cocasse.... Pas de passage dans les chambres pendant le séjour, ok. Minimum du minimum pour le savon.