The size of the 2 queen bed suite was perfect, feels like an apartment. Everything was updated, full size fridge and dishwasher. Beds were super comfortable. Large soaker tub was a nice bonus. Room was very quiet. Will definitely come back:)

Pool was closed.

Clean & Modern Rooms! Inclusive Breakfast Spread was exceptional & fresh!

N/A

we had a wonderful time staff was friendly and helpful Breakfast was very good, room was clean and comfortable and had a partial view of the lake which was awesome.

room rates have skyrocket (everywhere) it will limit our get aways. no access to bathroom from the living area.

breakfast

Close to lakeshore. Clean and comfy!

Pool closed

Rooms are great, well laid out and provide options to use your computer or watch tv without being in bed to use either. There was plenty of storage and room work or relax. It was very convenient location and close to both the lake and business area.

I always think parking security can be improved in most hotels. I didn't notice any parking lot cameras which I think is great deterant for thieves as they tend to target out of state/province folks as they won't return for any court appearences should they get caught.. But a minor thing.

Room was very clean and staff pleasant also helpful.

Clean room clean breakfast area and a good variety of breakfast. Staff extremely helpful and friendly

Better explanations of the heating in the room

Good location, large suites with kitchenette, breakfast was ok

Pool broken “indefinitely” according to sign, towel rack in room broke and front desk said it was a known problem … the property is not very old, but it is having some issues, pull out couch was unusable, overpriced

The kitchen

Pool wasn’t in service . When I booked we never saw that it says the pool was not available. I checked after and then I could really see in on the site that the pool was down . I had 2 disappointed kids . Plus I slept on the couch with one kid . Not comfortable at all , i could feel the springs . The dishwasher was full of dirty dishes and kept beeping . I dont think that I should be the one to empty the dishwasher . I do that at home every day .

It felt like I was ‘home’. Access to beach and running trail made returning from work feel like I wasn’t trapped in a room. Also, the Wednesday evening ‘social’ with complimentary snacks was incredible. I will absolutely return and stay at this location every time I go to north bay!

Nice room. Nice staff. Nice building. Amazing location.

Stain on sheets and pool was closed.

The location was great perfect for the beach and waterfront activities. Loved the one bedroom suite, was perfect for the family.

The pool was closed.

Spacious up to date rooms, good breakfast selection, all day coffee, well equipped gym, friendly helpful staff, close proximity to beach.

Can’t fault it

Staff, cleanliness, location, comfort

The swimming pool was closed

Very clean and friendly staff

Sanitize spacious and very high in standard and food is good

Excellent staff very friendly and kind

The room was great. The beds were extremely comfortable.

The only reason why I did not give a 10 was because the pool was shut down. The pool was one of the reasons why I booked the hotel. We also were not compensated which I feel the guest should have been. The hotel is listing a facility and it not operational.

The rooms were very clean, the entrance to the lobby was very nice. All staff were very friendly and helpful. Breakfast was very good, and with check out being later, were able to sit and enjoy.

Water spot on ceiling, and pool tiles were falling off. Pull out sofa had a broken support. But we had an extra bed in the room