The front desk lady was very pleasant and was multitasking effectively between checking us in and handling customer requests for shampoo, towel, etc.

This hotel is very dated. The carpet is old and wet, the paint is peeling in spots and it needs a complete remodel. The present issue is the LOBBY is going through an extensive remodel (which only makes the rest of the hotel look worse). There was a huge cockroach in the makeshift check-in area where they also had food and drinks. This hotel should be closed until renovations are finished - it is NOT worth the $183 total price tag for ONE SATURDAY NIGHT, I don't care how close to the airport it is (and it isn't the closest, it's more than 3 miles away). If I was paying $75 - $85 total for one night given the condition - I would consider that to be fair. The current price point is not justified. NO mention of renovation when I booked it.

Location

There was renovation in the lobby. The whole hotel was humid, wet, and hot. Our room was uncomfortable. The overall look of the hotel was outdated or generally just not good. I felt uncomfortable and gross just walking in there.

Location

Undergoing renovations

Location great not far from downtown at all right off the freeway. Room was a good size.

I booked a room for a king suit, instead received 2 queen beds in the room. Also booked for an accessible shower but received a tub. Also the site didn’t say anything about the hotel being renovated during the time of the booking so we had to deal with the smell of paint

The breakfast was ok and the staff attending the breakfast area was really nice and helpful

They don't have a pool and the building was under construction it would have been nice to know that before booking. Smelt like paint thru out the hotel

Friendly staff.

The kitchen lady being to bossy.

The location and the price

The room was okay.

We did receive more towels and bedding, because we had/needed to go down to the "front desk"

We called to confirm our reservation 4 hours before. No on notified us that there were under reconstruction. There is no front desk just paper signs directing you to the conference/ dinning area to the staff area or "front desk". "Front desk" never answered our calls from our room. We have called multiple times to resolve an issue and e-mailed no response it has been a week that we contacted and have continued to contact but have received no response from corporate or the hotel

clean location with non-carb breakfast options

Lacking

Booked 2 queen beds and was told at check in that rooms weren't available. Was given a king bed and pullout couch which was very uncomfortable.

The young man at check in was very kind and helpful!

The front desk staff in the morning were very rude

airport shuttle, near restaurant

older, worn

location is ok

outdated rooms, old bed and sofa in the room and outdated bathroom. very noisy and many people walking in hallway.. shuttle service is only available between 6am and 11pm…

Cost

The room was “clean” but is need of repairs and and updating. The couch was horrible uncomfortable the desk chair was peeling and left stuff all over my clothing. There was stuff “like a white napkin” covering an opening or cover at the top of the wall. Horrible moisture damage in the bathroom. That shuttle to the airport starts at 7:00am so I had to pay $48 for an Uber to go a few miles.

Clean and good comfortable bed. 5 minutes from the airport. Staff was friendly.

Small room for a suite. No fan in the bathroom so lots of moisture.