Room bed

Broken showers

The location was really nice. Everything was close by. We had a warm welcome at arrival. The parking was free. The staff we interacted with were nice and seemed like they wanted to help with some of the issues.

We switched to a new room each night for various issues. One was no hot water the next time the carbon monoxide machine started beeping very loudly in the middle of the night when we were fast asleep. We had to switch rooms for that. Anytime we asked for something (fridge, towels, remote) it was not brought to us we had to keep calling and asking up to the following day. The bathroom is an interesting set up and is completely open to the room at the top.

Neat vibe!

The AC didn’t really work and everything smelled like concrete.

Great Location. Comfy beds. It was for one night so it was good.

The ac unit in our room made an awful noise.

The bed was very comfortable.

More coffee/creamer in the room.

One of my favorite places to stay in RI. It is conveniently located right in the middle of all the places I love to visit. Providence, Newport and all the beaches, great places to walk and eat. Comfy bed, staff is always accomodating, very clean

No enough towels ever in the room, always have to ask

Everything .

There wasn’t anything to not like.

Cleanliness and amenities and location were excellent

Would love to have a fridge and microwave in the rooms without having to ask for a fridge.

Didn't think I would like the industrial look, but I did. The room was spacious, and the river view was excellent. The staff were attentive and quick to respond.

I couldn't connect my laptop to the TV. the remote for the TV isn't the original and I couldn't access the source function on the TV. And there was no way to get any of the streaming services as far as I could tell. Faster internet would be a bonus.

Warm greeting from staff. Assistance via hotel van / transportation— very accommodating and friendly.

Rooms cold. Industrial feel was a bit much. Felt like I was sleeping in an upgraded garage. Lighting all white vs yellow — more cold than warm and comforting.

Location, service , decor

Na

I booked the property for my bday! Super excited got the most expensive room available, with a bathtub. Got there at 10:30pm… After a long day… Surprise… No bathtub… On the premises… Thank you Booking, for ruining my plans and taking my money!

The property was perfect. I just wanted to have what I paid for!

decor was fab

No mini fridge or microwave for left overs. Didn't expect to need them, but would have been nice in the few instances when I did.

the breakfast area by the river was a really calming place to sit in the morning

our shower cabin leaked a lot of water into the room on our first night there

Nice aesthetic/vibes. Overall what I needed for the night.

Rooms were very damp, mildewy. Floors very slick. Maybe issues with the AC. Parking was a bit far.

localization, building, staff, clean

The construction and design of the rooms

Parking lot fills up at night

Comfortable bed. Nice shampoo, conditioner and body wash. Free parking. Airport shuttle. AC/heat was easy to use.

It was like a decorated prison cell. Kind of an unnerving feeling being in this concrete box with a bed. There’s an industrial esthetic, and then there’s cutting corners- seemed unfinished. Plastic shower floor was bowing and there was a big gap on top of it to the bedroom so there wasn’t really privacy. Bathroom sink made a mess of water everywhere and all over the floor. Could hear water flowing from other rooms all night. No complimentary coffee or water in the lobby.

Unique, interesting, modern

Bad smell in the area around the hotel and in public areas of hotel due to the area, probably the river

Spacious rooms and comfortable beds (we’ve stayed here several times). Decor is more interesting than hotels in general and the location is good for extended stay

Super nice property the beds are so comfortable. It was one of the best nights sleeps. I’ve gotten in a long time.

The staff is super professional and friendly. The facility itself is clean, modern sleek. It was a pleasure to stay there.

The room was great. We loved the fact that there was a restaurant/bar at the facility and open until 11. We had gotten to town in time for our grandsons concert and it was great to be able to eat after the concert at the hotel. The food was excellent.

Nothing