It was a great room with great customer service.

Everything was nice

The views and location

Indoor pools and hot tubs need work

Clean

I’m glad you asked. I drove a transportation van because my dad is in a wheelchair. There were only four handicap parking places on the property. And they were always unavailable. So they tell me I can park across the street for $25 a day. It’s very sad when a handicap person has to pay to park. And there were four times as many parking places for check in time only. If you could correct that it would be great. if you could make parking places for Ford transit vans, 350. Not everyone has the pleasure to walk with their own two legs. There are wheelchair people. My clearance is 8.3.

Everything

N/A

Separate bedroom

To many key punch to get through all rooms

Beautiful unit, spacious and nice amenities. Close to attractions and plenty of pools even in bad weather.

There seemed to be an issue with the shower in the guest bathroom. The water temp would go intermittently from hot to cold. No issues with the other bathroom.

the area

nothing

Location, resort amenities, services. The bathroom is nice and large with shelving that is so convenient. Wifi is good. Reception was very timely in providing more towels and providing a towel exchange when needed. This unit does not have a washer and dryer so towel exchange for a multi day stay is essential. The bedroom was large and comfortable. The kitchen is minimal but had the essentials. The location is wonderful and the view amazing. I would return to this unit.

My reservation was for 4 people. The bathroom only had towels for 3. I did call reception and more towels were delivered timely on arrival day. The murphy bed needs a new mattress, very uncomfortable. The cushions on the sofa bed are not comfortable. We did not use the sofa bed but it did include bedding. I called maintenance as the ice maker in the frig did not work. They put in a new one but it did not work either. The TV had to be exchanged, a set up issue that was not related to the cable. The lights over the stove were not working but new bulbs were put in. These were minor issues and I was glad to notify maintenance so the next guests did not have to deal with them. I have stayed in this resort many times, but in 2 bedroom units. The difference in unit size and the size of the balcony is significant but not unexpected. I would note that the room code was 10 digits!! That was a lot to commit to memory.