Courtyard by Marriott San Jose South/Morgan Hill

In a nice area

Na

Very clean and comfortable

Very clean, super helpful staff

The cafe should stay open longer, we had to go get breakfast outside because it closed at 10am on a holiday weekend.

location

rooms were small, check in took a long time. waiting in line for 20 min with only one staff member checking people in. they did let me check in early which i appreciated but then they apparently didn’t take down the room they assigned me to so at 9pm that night after my kids had gone to sleep they sent multiple people to our room assigning them to the room. i sent my husband out to talk with the front and confirm the room we were in but the next day they still said they didn’t know we were in that room and were assigned to a different room. i again asked them to update it and they said they did. i also asked if i could have an extra hour for check out and they agreed to it but not suprisingly my keys were turned off at the normal check out time so i had to go to the front desk again. low and behold they still didn’t have us assigned to the correct room. recieving my receipt showed we were assigned to a different room as well. i have never stayed somewhere so disorganized. i will never stay there again. i tried calling the front desk multiple times and it would just ring and ring no one ever answered and my phone in the room didn’t work either. whoever is running this hotel needs to come in and work their local leadership it was a mess.