Holiday Inn Express Morgantown by IHG

Everything was warm and ready to go. Several options for picky eaters. Location was very convenient.

N/A

The breakfast was better than most places.The selection and variety was great only thing missing was bacon. Gerold the front desk guy was more than helpful when the first room my wife couldn’t use the bathtub no plug. He gave us a room she could use

In the morning when I was showering the water was barley room temperature I told the lady at the front desk when we checked out and she really didn’t seem to care write it down for maintenance or anything

The lady at the front desk was great. I think her name was Megan (not sure if I spelled that right or if that was even her name..it's what I remember). She not only knew her job but everyone else's too. One of the reasons I picked this hotel was for their pancake machine. My kids love it. Anyway, when we went down for breakfast the pancake machine was off. I asked about it at the front desk and Megan investigated it. I heard the lady attending the breakfast area tell her they were out of the mix. Megan didn't just leave it at that. She started looking through the cabinet and quickly found some. Day saved! Pancakes may be a little thing but Megan turned what may have been a disappointing start of the day into a good start to the day. Thanks.

To tell you the truth, compare to the first two hotels we stayed at on our trip, this hotel was perfect. It may all be relative but I don't have anything to complain about.

Right off the highway with quick access to gas and anything you’d need before hitting the road.

We were looking forward to the pool but it was clear this pool doesn’t get cleaned and it was so filthy that people were able to write words on the pool, including profanities. The pool would be nice if you couldn’t see the grime everywhere. Please clean your pool, it’s really disgusting.