The facilities were very clean — to me the most important factor for a hotel stay.

Too far from office and bad parking spaces. I opened the door and saw a tissue on the floor. I am a solo female traveler and did not like being put that far a away. I went to get dinner and besides after being there an hour to check out. I told front desk I was checking out because I was uncomfortable. And did not feel safe. The wife called me to find out why I checked out seeing I was a valued customer. Was told if I want to come back to call and they will work with me.

Very clean property. Room was very clean and beds extremely comfortable. Great for a one or two night stay.Nice to have a coffee maker, fridge and microwave in the room. Outside of the hustle and bustle of Plymouth, the area had many local services. Close to several beaches as well. There is a nice pool area (which we did not use).

There was no place to hang clothing or a space to unpack clothing if so desired. Given that there was a fridge and microwave in the room, they could have been a small table and chairs for seating.

Could have used an outdoor plug to charge up my car.

staff helped with booking due to issues with booking.com

Very quaint. Upper unit had an interior stairwell.

there was some soap scum on the tub but everything else seemed well cleaned.

The rooms were extremely clean and comfortable

On both of my visits, the screen door would not completely close. There were bugs both times. My second visit , not as many bugs , but definitely there

friendliness of the staff

The toilet had a nasty looking brown stain, the towels were filthy, the nob for the bathroom sink toilet have mold around it.

Nearly everything was functional. tTe new door entry tap system was easy. The Wi-Fi was speedy. The tv was fine. The bathroom was clean. The new floors are very nice.

The partial paint, yellow on the front of the buildings and flaking red on the backs and ends was somewhat off putting. The trash in the grass and driveways was tacky. The unpainted or stained decks will not winter well and beside really looking bad they are starting to rot in places. No tea in the room and the bathroom door-back hook is broken….room 217. And this hotel’s online phone number connects to a reservation service (Kinderhook, NY) who only book for a minimum of 1 week stays. Very confusing as they kept calling me back. I had to verify my res through Booking.com (online) and directly with people physically at the hotel.

The bed was very comfortable mattress exceeding expectations for a Murphy style frame New managers were pleasant during check in and out.

The lights under the cooking hood and the kitchen cabinet were both in need of new bulbs. My main issue was the kitchen shown on the pages of the website was not the one I ended up with and was told that the unit I desired was NOT even an option as it no longer is available to reserve. I had about 50 dollars worth of food I was unable to cook because I did not have an oven I was counting on for baked goods. We made do but was disappointed for sure. Please make sure every photo is reviewed and the out of a date ones removed. Even the exterior there are old photos where the buildings are different colors

Very good customer service

Na