Not bad.

My room smelled very bad

Bed making did not be conducted

The staff was very nice. The lobby was beautiful and the room was a good size

The rooms seemed to be half updated and the air circulation was poor. The walls had very dirty spots. The shower/tub was not very clean, the shower head didn’t work, and the tub wasn’t draining.

Toilet seat was too low, and also there should be more variety in breakfast items

Breakfast was good. Another to choose from too.

The morning staff ( one of them) very rude and talks to you like she owns the place. Asking for towels was a challenge.

nice area good breakfast friendly staff

wish pool was open we knew it wasn’t tho

Breakfast options were great! Safe location.

Pool was closed which was rough for my kids, bedding/mattress were average-uncomfortable.

This was transit - unfortunately we could not spend the night as our flight got delayed by more than 8 hours but the person at the front desk was very helpful and supportive.

While this is not a reasonable request -- we got delayed by more than 8 hours due to weather related flight delays. We only stayed at the hotel for 3 hours t- grab a shower and then be on our way. It would nice courtesy on the part of the hotel to either provide some form of financial relief or at least equivalent points.

The comfortable beds

Was assigned a room that wasn't ready but was put in a clean one immediately.

breakfast

a bit older - not as up to date

Location was great for our activities in the area. Breakfast & the pool. Staff extremely helpful and friendly.

Minor things - It is a bit dated. Upon our arrival, our room was out of body wash, low on tissue & tp, but housekeeping staff were helpful in making it right.

We loved the heated pool. The breakfast was great and coffee was the best.

No place to dry and warm up after getting out of pool.

staff was great , breakfast choices

needs some renovation

That I was checking out the morning I saw the bedbug. The 4th night not the 1st. That's messed up them things infested in 2022.

The bedbugs. All the walls looking like a maze made it very congested and difficult. I didn't like that there was no safe for my valuables. The shower water gets all over the floor. But the bedbugs was definitely all I needed to see. I don't want bedbugs back in my home. Thank God I saw it check out day. I don't need an owners response. I don't need any excuse or accommodation. Do better. On the phone with 5 star hotels.