Residence Inn by Marriott Houston Northwest Willowbrook

I didn't like how the breakfast changed. I think it should have more variety. It was a lot of pork. Maybe should provide beef bacon.

I noticed hair in the restroom I had to clean that.

Already at our arrival everything was perfect. At the counter was this fabulous lady (Kim) who was really friendly and helpful. The room was enormous, very clean and super equipped. All the staff was super friendly and nice to us and we hope we can sometime come back in the future. We’ll recommend this hotel for sure.

Nothing..!!! Everything was more as perfect..!!!

Great

My bed wasn’t comfortable

The property is nice. I do like the way the suite is set up.

I did not like the hidden fees y’all said that it was gonna be $134 a night they charged me $234 and then she said that was not a deposit. The hundred dollars is not a deposit it’s $50 you get back the other $50 is taxes fees and God only knows what else… not to mention she has an attitude problem and she couldn’t print anything out for me. I still have not gotten a receipt to see exactly what I was charged because before I knew what was happening I had asked for a second night and then they charged my card $456 so then when she got an attitude with me on top of that, I told her to cancel that second night, but it has not been fixed on my card yet.