Nothing

Everything

The location and the breakfast was good!

The room was not clean at all! We had to clean it up ourselves! The dog was barking most of night & morning. Doors opening and closing loudly.

Plenty parking, close to beach

Needs updating. Carpet was grimy. Lots of noise from other guests.

The bed was amazing, the bathroom was great with my walker and all. The staff was gorgeous, with there smile everywhere, welll almost every where..lol Breakfast was simpley enjoyable, variety in every direction. Make your own waffle to cereal, yogurt 😋 fruit, eggs, bacon, bangle with cream cheese and a little jelly....Yummy. see y'all in the funny papers...

No bar, no pool, no restaurant, NO ISSUES . More staff at front desk. No ramp to walk down to get to the beach.

Room was very nice. Nice staff. We always love Hampton Inn.

Good location and the rooms were quiet. The pool area was really clean and so liked the music that was playing.

Renovations were being done so it wasn’t as attractive as I am sure it will be in the future. Our room wasn’t cleaned after the first night and we didn’t receive clean towels. The person checking us in never smiled.

Basic setup of room. The sofa faces the foot of the bed. No plastic cups provided. Very basic cable tv (not connected to the internet so no closed captions). Ai conditioner very noisy. Curtains wouldn’t work properly, had to reach up to curtain rods to manually open and close.

Good breakfast and the hotel was close to the beach and other important places.

Property is going through renovations so there was construction going on. Also the room was not completely furnished. Only 2 crappy lamps, no wall mirror. Bath vanity was worn, water pressure in the sink was lacking.

Bed was hard., pillows were not crisp amd fresh smelling. pillows smelled of body odor. balcony door didnt lock. balcony overlooked parking lots. breakfast was fine. parking is an additional cost, no exceptions.

Cleaner beds and linens for one. Address the safety of rooms

all of it!!!

n/a

Remodeling but still great staff was helpful.

Not sure alls well.

Breakfast and the location

parking fee and construction

Breakfast just ok.

Hotel was run down. They actually charged money to park in the hotel garage. Ridiculous.

The location was great with great staff and super clean!

I loved everything about the property.

I couldn’t stay longer.

Everything was pretty clean, nice staff, and pet friendly

Some staff are a little soft-spoken and very hard to hear. Other than that, it was exceptional!

close to beach

Breakfast was great. Bed was great. Room--I requested a Balcony but didn't get it, so room was okay.

The fact I didn't have a balcony room

very convenient location

was under renovation so definitely could use updating

$25 rip off parking fee after paying $263 for a room. I traveled 1300 miles and stayed at Holiday Inns 3 nights and never had to pay a parking fee. just lost a customer.

location and price

no hot water either in the bathroom or the hot tub. staff disinterested and not helpful with questions or problems

Friendly staff, clean room, and convenient location. We would for sure stay here again.

There wasn't really much to complain about. Friendly staff, clean room convenient location

It was clean enough, checked in and out quickly

To start wasn’t a pleasant greeting when we got there, he checked us in and didn’t tell us anything or ask questions other than for card for incidentals. We asked where to park, which a sign on the desk says $10 for parking, I ask do you put the $10 on our card? yes! Where do we park wherever you want… nothing more! Also we paid for a beachfront hotel, apparently all you have to do is see the hotel from the beach to be a beachfront hotel! It would have been a bit of a walk to get to the beach! Paid extra for a balcony room, just to look in Walmart parking lot. Busy traffic all night! Room was very small and stuffy! Was clean! Over all we were not happy that none of these things were stated before we booked! Or even informed of policy once we got there!!! Poor customer service!

Nice room, good breakfast, fast check-in, pleasant staff.

Furniture is getting a bit worn and shabby. Wal-Mart parking lot across the street can be noisy at times - car alarms.

location

paying for parking

it existed close to the port

elevator went out with me in it