Location and size.

Had to pay for parking!!! And no refrigerator in the room.

De service van het personeel was geweldig. We hadden via booking.com een suite gereserveerd, welke totaal anders eruit bleek te zien zoals op de foto's bij booking.com. Grote teleurstelling dus!! Het personeel (Tina) heeft er toen alles aangedaan om ons tegemoet te komen; naast een gratis ontbijt en drankjes in de bar, kregen we na de eerste dag ook een prachtige upgrade van de suite. Het hotel had dit niet hoeven doen, het was niet hun fout maar dat van booking.com, dus complimenten voor de geweldige service van dit hotel!!

Dat booking.com niet de juiste foto's van de suites heeft geplaatst op hun website. Het was misleidend en erg teleurstellend. Doe hier iets aan booking.com!!

It was amazing & clean

I loved it!

We came for Magic game to Orlando and the day after for Kennedy space center visit. Valet parking with friendly personal. Shuttle bus to and from downtown free of charge. Very good choice for breakfast.

Location was the primary reason I booked this place. Walking distance to the event I went to. Housekeeping was nice. Valet staff were excellent.

Staff (front desk) were crabby. It's scary just to even ask them a question. Specially, the lady on the night shift I was there. Very unaccomodating.

Myself and my husband stay was from 27th December 2023 to the 2nd January 2024. Our time at Crown Plaza, despite a few room amenities issues, was good, and we would definitely return to this hotel on any future holidays to Orlando. The level of service from all the staff was at a very high level. 3 members of staff that were exceptional was Maria from housekeeping, Tina in the front desk, and Leaford the Shuttle driver.

The heating was not working, and breakfast was often cold

Confort Prestations de qualité Rapport qualité /prix

On aurait apprécié un petit déjeuner plus copieux, vu le standing de l'hôtel

The location was very convenient to the Amway center. Shuttle dropping us off and picking us back up was super convenient. The staff was so friendly, professional, and just a pleasure to deal with. The rooms were spacious and comfortable.

I wish coffee options at breakfast would have offered creamer with flavors.