The beds were super comfy!! Staff were amazing! Loved that we could go to Harry Carays. Will definitely be back!!

Airport hectic room amazing but we're promised water in room nothing there also a voucher to spend in the shop didn't receive this. Thd check in was mayhem due to diverted flights. We had no choice because we were diverted

Please see above. Not enough information. Hectic reception check in.

Breakfast was very good.

Provide normal toast bread and maybe some healthy yoghurts to have with the lovely fresh fruit.

The room was very comfortable and the bed was good. Close to the airport with a shuttle made our departure easy.

The room was clean.

Having just made a trip to Chicago less than 2 months ago for a very similar reason I was very unimpressed with the way in which this hotel does stuff. For example they charged me $25 dollars per night to park in their regular parking lot it wasn't valet or anything just their parking lot I thought that was crazy. The hotel I stayed in previously didn't charge for that. This hotel didn't even offer a continental breakfast of any kind. And on top of that they put a hold on $300 dollars of my money during my trip for "incidentals", Again the hotel I stayed in last time didn't do that and they fed you a restaurant quality breakfast. I wouldn't choose to stay here a second time sadly.

The flowers were beautiful

They said my deposit will be back in 24 hours it’s been 8 days and still haven’t received it.

Close to the airport, shuttle picks you up, great staff, very helpful, only a cheap Uber Ride away from Rosemont to nice bars and comedy club

Location

Front desk not friendly we stay 7 days early and it was fantastic yet this time the opposite

Breakfast was not available.

old renovation, everything is generally old, no bottles of water in the room, the price for the hotel is too high. I was also charged an additional $150 without explanation. Terrible place I would not recommend it to anyone.

Can choose high floor, big car park, easy to get to city by Train from airport.

carpet are old , only one restaurant. staff are not smile.

the room was very large. the air conditioning worked great, and the location was good.

they didn't have a stand for the suitcases

I liked the airport transportation and the restaurant

I don’t like how they charge you $49.00 in order to check in early even though your room is clean and ready. The staff didn’t explain any amenities and didn’t introduce themselves. First day the Hispanic female front desk staff wasn’t welcoming or accommodating and didn’t explain any amenities. If your arrive early before 4pm checkin you have to place your suitcases in a storage closet full of brooms and mops. My room had old makeup or dirt on one of the pillows. my bathroom tub faucet was leaking. The walls were chipped and cracked in the room. The bed was hard and uncomfortable.

adjacent to airport, great shuttle service. Two minute walk to rental car block.

Restaurant was expensive