Location was great- staff was helpful in recommending a place for light bites and cocktails. Citrus Club across the Park.

Pillows in room were horrible- lumpy and barrel shapped- impossible to sleep on. Our room had two windows with both views of garage walls- disappointing.

location, cleanliness, their cookies, refillable water station.

nothing. maybe it would be nice if they had a pool but I knew that when I booked it. so no complaints.

location was great. employees were very nice and helpful.

The southern flare was there which is why I chose this hotel. It still gave the vibes and glare from back then.

location, room, staff. all great

N/A

Location and inside restaurant for breakfast.

My spa experience was not memorable. The masseuse started my massage ten minutes late and finished ten minutes early. Why state it’s a one hour massage if they need time the get the room ready before and after? I expected and paid for a one hour massage and felt I just didn’t get the service I was really looking forward to and for which I paid a good amount. Very disappointed!

perfect location for walking anywhere downtown

rooms are quite small but perfect for two people

The historic charm.

Very tiny bathroom sink. The beds are very firm.

location

size of room

Our room faced the port, was a good size with comfy bed and suitable furniture. The bathroom was small as other reviews mentioned but it was acceptable for the 2 of us. The hotel is in an historic building and the lobby has maintained its character and beauty. The room was renovated some time ago but we still loved its ambience. Paid parking, which was located in an attached city parkade, was a bit confusing at first but it all worked out in the end. The Francis Marion Hotel is centrally located with easy access to downtown sights as well as to the port. We certainly loved our tour of the USS Yorkton. We went to the Swamp Fox restaurant twice and enjoyed both of our meals there. The Francis Marion Hotel is great value for a stay in Charleston. We would definitely stay there again.

All was good.

proximity to the historic town. easy walking access. Staff were helpful and friendly. parking available close by at a reasonable price. Well appointed rooms.

nothing

convenient location

outdated, needs to be updated. staff was hard to find. only queens beds

Location was great. Beds were very comfortable.

Bathroom was small for the price of the room.

Location and shiny lobby

Not clean, rusty and extremely loud ac, a lot of dust behind and under the beds, bathroom sink and shelf dirty, only 3 sets of towels for 4 people. Check in is after 4pm. We had to wait over 30min just to leave our luggage at storage.

The location is fantastic!

When we arrived Neil, at the front desk was very helpful in providing a map for a walking tour of Charleston. He was able to point out places to stop and see as well as places to rest and refresh with drinks and food. He was very congenial and friendly. We appreciated his help immensely since this was our first visit to the city.

Staff is nice

The place is old and tired They need a major renovation not just paint New furniture new carpets new window treatments

clean upscale staff excellent