Location is good, close to Beach, airport and market commons.

No extras, just room bed is small and uncomfortable. Room service was none. Front desk service is at Best fair. Don't waste your time with the vacation marketing.

The facility and the staff went above and beyond my expectations!! Everyone went out of there way to meet our needs, everything sparking clean. Have recommended to all my friends and family!!!

I liked they had a kitchen with all the supplies you need to cook with

That it is a timeshare vacation spot so you can only book with them if they have extra rooms

There was nothing I would recommend. The staff were friendly when we arrived and assured us they would call us when our room was ready. We explained we were from the UK so they took our email. They did not contact us so we returned after 4 without being contacted which did not seem to please them.

There was no restaurant for food, there was no real shop to get any supplies and staff seemed surprised that we wanted anything. The pool area was under renovation and was not pleasant. The entire property is a little tired and run down.

The facility was beautiful, spacious and comfortable.

I needed to cancel due to the front desk staff, saying parking my RV for 1 day would not be an issue. Only to check with manager after charging my card and providing me a list of places to take the RV. This was unfortunate and not possible due to having repairs schedule only early morning after checking in and no place to have our dog other than rv. (I accepted the miscommunication only for her to charge me an additional "commission" fee. It took several days with booking and the hotel to get my refund and held up the funds we needed for repairs. I never even left the front desk to see the room I would be checking into. ) I thoroughly loved this hotel but due to management and the way the situation was handled was very disappointing.

The location was beautiful. The staff were helpful and polite.

Well first I requested during my online registration for the ice maker to be put on either the day before or the morning of. It wasn’t. I requested a room on the first floor due to health reasons. It was. I requested bookings with jacuzzi tub in villa. It was but the hot water wasn’t working, maintenance came to check it out, the element needed to be replaced which led us to have to leave the villa and find something to do for the time they were there. Returned to the villa two hours later, the water still wasn’t working properly. This was very disappointing.

everything

everything was great

Location and convenience

The staff was a little pushy on presentation.There was one female who was NOT friendly at all.