it was very close to the boulevard and beach. furthermore they cleaned our room very good.

There was no balcony and the service of the frontdesk could be a bit better.

The hotel was close to the beach and restaurants. There were 4 bottles of water provided in the room and coffee/hot water in the lobby.

My wife saw a cockroach by the bed the first night we were there. She got roach spray from the receptionist, but wasn't able to get rid of it.

location

tv in one room didn’t work the 3 days we where there even after they fixed it, worked for a awhile

central location. close to everything

The hotel was clean and the location to the beach was great!

The beds were VERY uncomfortable. I also didn't like the fact they didn't offer a meat protein for breakfast, all carbs, and a couple of fruit and yogurt choices.

nothing.

no hot water all 3 nights of my stay. staff didn’t care. said it was our fault.

the location is very good. the rooms have a kitchenette area which is helpful.

The air con is so noisy and you need it on as so humid. The Tv didn’t work properly but as only there one night it couldn’t be fixed. if you had a room at the front it would be much too noisy.

Location and on-site restaurant. Had its own kitchen as well which was amazing! Bed was comfy

No elevator!! Super hard on my parents and all our luggage! Horrible for older or physically limited people .

The hotel's location was great, only 1 min walk from south beach. Great hotels nearby and free breakfast.

What a great place to stay...we stayed there before our first cruise then came back for 2 nights before our second cruise called us a taxi for us clean room..staff was pleasant free breakfast...would definitely stay there again when we visit again.what a great location...

We loved it all... nothing we didn't like..

The room is clean and close to the sea.

The air conditioner is too too loud.

don’t know

don’t know

Location was great.

A 4 is being generous. No onsite parking. Street parking was limited. Self-parking several blocks away at a cost of $25 per day or valet parking for $35 (USD). The curtains did not fit the windows. No hot water in the morning, when I called reception at 6am the porter didn't really understand what I was saying and said I have to wait until 8am for the receptionist to start work. Eventually we braved a cold shower and after running the tap for 10 minutes the water started getting warm. When we informed the receptionist, we were told it's an old building and the water takes a whilst to come through. If this is a regular thing, then have some signs or information in the room. No list of numbers on the phone in the room, so I had to use my mobile to call receptions outside line. Kitchen had pots and pans but no cooktop! only a microwave and coffee pot. No kettle. The photos were very deceiving. Lastly, the bed had a large timber frame (painted black) so the edges protruded, I still have the bruise 1 week later from walking into it. We had to use the spare pillows as buffers to avoid doing it again.

Cleanliness and staff

Noise from guests above and deliveries