Holiday Inn Express Hotel & Suites Lake Elsinore by IHG

Location

Na

Nice rooms. Great staff and very quiet place

Everything was great

Nice, clean and newly remodeled

The parking lot was very dark no lights

The hotel was very accommodating and spacious. I was there for a work trip and needed a room for an extra night and they were great at the front desk about accomodating this after I had already checked out. Very friendly and helpful staff.

I was checked back into the room I had checked out of, and realized that they had not changed the sheets. They just remade the bed. I knew this because I noticed crumbs on one of the beds I laid on where I had eaten dinner the night prior. The sheets also did not smell fresh and the bed smelled a bit like sweat. I was there for 2 nights because of work, and luckily I was in the room the night before, but overall I think they need to clean their rooms properly as it made me believe that their cleaning stuff doenst actually wash the sheets.