Comfort Inn Southwest Fwy at Westpark

Passed up on the breakfast. The location was fine.

The parking lot air smelled of strong offensive cigarette smoke. This smell drifted into the hotel lobby. hardly noticeable in the elevator and thereafter not in the room.

This was the most relaxing enjoyable hotel stay I've EVER experienced.The staff members are courteous, prompt, attentive and down to earth while maintaining a constant level of professionalism.Always greeting with a smile and they are always at the desk or easy accessible UNLIKE ANY OTHER hotel in Houston.It seems they even know the guest to approve of #.1.) I FELT SAFE) (something that is impossible in nearby hotels) 2.) I felt appreciated and wanted as a guest 3.) Everything that they advertise and offer on their website and page is confirmed and true 4.) Extremely clean I could go on and on but I will close by saying I RECOMMEND COMFORT INN ON SOUTHWEST FREEWAY TO ANY AND ALL HOTEL RENTERS!!!!

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The staff are friendly and supportive. Always willing to help

The rugs need to the changed or thoroughly washed as the room wasn't having a good smell

Close to location of the event I attended

I had to go through 3 rooms first and second room had roaches and bes bugs it wasn’t until I was moved to a different floor that it got better