I reserved my room back in April. The hotel tried to charge my card 2 days before arrival then released my room the day the Reservation was for. So I didn't get my room that I booked over 3 and a half months ago. I'll never deal with any Motel 6 again

The poor customer service and the fact they gave my room away to make more money due to the high occupancy levels due to the Jays/Mariners game and the Taylor Swift concerts. My family and I were so excited for our stay only to have to travel the 3 hours back home.

Location & pool

Nothing

Staff is so friendly and understanding they’ve been very kind to us high recommended

The staff was friendly and helpful. The room was clean in the bed with comfortable. That’s all I needed.

nothing

Room was super clean, staff was very kind and helpful. The staff was dealing with complaints from other tenants when I arrived and they were very professional and composed.

The shower door did not fully close, so it was hard to keep the bathroom floor dry. Not an issue though - just used a lot more towels.

nothing

nothing

location and updated

the staff and they lied and said I smokes in my room

The staff entered my room before my checkout time of 11;00 am and took all the towels . When I returned to my room after leaving for breakfast . I returned and used the shower to find out theee were no towels because the staff took them when I left for breakfast . This us not cool at all . I’m very upset bout this insecurity and treAtment

Clean and great location

Not all rooms have microwave or kettle for long stay. Stuff comes in to the room every day to drop off towels. I’m not really sure why it’s needed every day.

Location is great; its close enough to everything

The tvs was said not working in the room I had originally thought of. The staff was nice and upgraded to a two bed with a tv.

The room was very clean, thank you! The bed was too soft for us, but it was clean.

We couldn't get the room dark, the outside light filtered in. The noise from 405 was evident all night.

hard to find

A drunk and/or drugged up person in the room next to us tried to kick down our door at 1am in the morning. Yelling obscenities, threatening his wife/girlfriend, and going crazy in the room adjacent to ours yelling and screaming. When we went downstairs to tell the front desk to call the police the front desk manager simply said "Wow that's crazy... really sucks..." I told them I'm leaving and want a refund. We arrived at 9pm and we left at 1:30/2am, they would NOT refund me for the first night as we 'had already checked in after 3pm' I half-heartedly argued with the desk person but was honestly more concerned for my safety so I left. Do not stay here it is not safe.

Price was decent considering what else was available in the general area.

Awkward to get into, really tucked away from the main road. Lighting in the room was "recently" renovated, but it was in weird spot; from the wall at bedside level instead of the ceiling. Bed location and fridge/microwave setup were also laid out in weird positions relative to the room's footprint (guess it's easier/quicker to clean the way it is)

The room was up to date and remodeled

No shampoo or conditioner and the toilet was not bolted to the floor in room 241.