Holiday Inn Resort Oceanfront at Surfside Beach by IHG

The property was conveniently located. The rooms were comfortable and clean. The staff was very friendly. The breakfast buffet had a nice variety of fresh fruit. The front desk staff member, Michelle, was so sweet, kind, and helpful. Really the nicest front desk person I’ve met.

Nothing

Everything was on time for me.

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Very clean, spacious, well maintained, repairs were kept up. Very friendly staff.

The location was great! Just a few steps from the ocean! The staff was friendly and the hotel was very clean.

When I booked a room it only had "balcony" and did not offer to say what view. Two days before I am scheduled to arrive I receive an email saying I can upgrade to a better room for $267 with ocean view. While I enjoyed my stay I do feel like they need to fix the website so that people know what they are getting upfront. I had what they call a city view. Why in the world would anyone want to come to the beach to set on a balcony to look at a roof and into the surrounding houses? I kept the room because I had paid upfront for my room. Be ware of what you are actually renting when it come to this hotel.