I found out where not to stay the next time I am in Columbus, Ohio

For the price I paid, I would like to see a continental breakfast. Your staff to be more attentive especially at the front desk. Had to wait 10 minutes or longer to have a person show up. Would I stay at this hotel again, NO, not when there is a Comfort Inn just down the road that has a continental breakfast, a clean and comfortable room just like yours, and the stay is priced lower than your hotel.

The staff member working the desk was nice, I know the situation was out of his control.

Unable to use Venmo debit cards along with a long list of other cards to pay for the room. I actually didn't get to stay because I didn't know they didn't accept many forms of payment. Not mentioned when booking, you don't find out until you get there. Left me scrambling for a room last minute. I ended up booking a Hilton no problem with my Venmo card.

The pool and friendly staff .

The roach I saw in my room .

convenient. clean. it was perfect. staff very friendly and helpful

loved everything

I did not have the breakfast

I don’t know

i loke come back

I liked the convenience store, fact that it had a hot tub, friendly staff, located near lots of food places.

The hot tub burned my eyes so bad and wasn’t very hot. Felt like a lukewarm bath and wasn’t very clean water. I didn’t like that there was no breakfast. For an IHG hotel I would expect breakfast.

The location and the price

Didn’t enjoy my stay because the hotel was very crowded and couldn’t enjoy the pool or the hot tub

The concierge at the front was very nice she greeted me when I came in and made me feel right at home, her name was ‘Luce’

everything was fine I was able to walk to dinner, And I got a recommendation from the manager of a close place close by and it was great

location and price

No coffee available in room

Easy access location my kids and my wife enjoyed playing in the pool

I was there at the weekend we did have housekeeper when asked for housekeeper they said in weekend we don't have Sach as service so all those 3 night we clean the the room and bathroom ourselves I didn't like it

It was a nice location

Wasn’t clean. Pool was not monitored there was alcohol by the hot tub and kids flipping into 3 ft of water

It was a nice touch having board games & movies available

It wasn’t their fault but the fire alarm went off at 5 am & it was a bit chaotic

the only reason my family booked this hotel was for the hot tub and pool. many hotels around the same area didn’t have a hot tub or they were closed down if they did. when we arrived the hot tube was colder than the pool. the second night they kicked all of the kids out of the pool hours earlier than the hours stated. we ended up getting a refund for the second night and checking out

bed

pool closing at ten is not acceptable for adults