Location

Absolutely the worst customer service I have ever had! The manager was horrible. Wasn’t willing to help at all, not to mention there were bed bugs. They did give us a different room when we showed them the bug problem

The gentleman who drove us to the airport was amazing. He was knowledgeable & really nice. Every employee should be like him. Traveling is stressful, but he made it stressless. Kudos!!! The hotel was super clean and smelled noticeably clean, but not chemically, just pleasant.

Everything was wonderful except the beds. Both beds were lumpy and worn. Oh, and the bathtub was nice but not for a disabled person. There was a weird add-on tub chair, but it was very rickety and not meant for anyone of size. I wasn't about to trust this odd, thin plastic to support me in the shower-tub.

Breakfast was okay but somewhat limited.

Mattress was okay but not really comfy. Chair in room was okay but not really comfy.

We thought the breakfast was great. It was all we needed - great options. The only thing was the OJ was watered down. Otherwise it all was wonderful. I’m

OJ was watered down

No tooth paste in bathroom.

Very nice

Our bed was sucken in and needs to be replaced.

Breakfast was great, very busy but lady in the back was attentive and quick to refill things as they ran out if you asked her. Coffee, hot water, hot chocolate packages, and omelettes ALL ran out while my two kids and i attempted to have breakfast. Eventually all were replaced.

I was really hoping for relaxing in the pool. It was loud and crowded. The jacuzzi water was so dirty you could smell it and see the water tinted green and foul odor. Greenish and cloudy with lots of stuff floating once water was still: so bad it didn’t even smell like bleach anymore in there. Pool was ok and enjoyable minus unattended 15 kiddos who constantly jumped and pushed each other into the pool endangering my own kids. Parents should be more responsible and manager should be making rounds to pool when large groups can be heard in the pool. The cleaning was desirable and there was often no towels available.

the location is good right down the street from multiple stores and gas stations

I don’t have anything to say bad sorry!