Location was fine..bed was comfortable..

One elevator was working g so it made for long waits..crowed lobby..noisy halls..the hot tub jets didn't work...the button to turn it on was gone and the wires were exposed which is a hazard..no USB chargers in The room Except one on the back of the tv...remote didn't work..coffee maker was dirty...no microwave in the room But one in the hallway near the elevator...the power strip had a burn mark like it caught fire or over heated..the pool chairs are broken...the pool water is cold. Couldn't get clean towels in a timely matter...

Yes be happy too the pool room had concrete all over the first part of the entry way.and exposed wire for the hotub ther was drugs deals going on in the hallways and elevator and in parking lot ..parking lot completely dark ..TV didn't work properly no refrigerator or microwave in room it was the worst stays ever and will never stay there again. P.s the property overcharged me and still waiting for it to be returned to my account..1 to 10. I give a one and that's it terribly operated. J.Johnson ..lost costumer..

Drug dealers in and on property.over charges on card!!!!

Didn’t realize there was breakfast until the second day and didn’t know the hours. Good items…eggs, bacon, sausage etc but not much left by time I got downstairs. Lesson learned, will ask about breakfast when checking in. Staff was amazing. Always friendly and helpful when I needed something. Best part of the stay!!

Furniture in the room could use a little update (bedside tables)

NO breakfast

The gentleman at the desk did explain the chef hard an emergency. Sunday, would have been better if we new there was going to be breakfast.

My brothers room, coffee maker was dirty,614. My room missing refrigerator, was not happy, 214. Standing in line to check in I over heard the times for breakfast and the pool hours, but when we were checking in this was not mentioned to us, if I wouldn't have over heard this it would not have been told to us. There was no breakfast Saturday and no explanation, when my husband ask.

Bed was very comfy as where the pillows

Close to American Family field.

Wish the bar would’ve stayed open longer and the water takes way to long to go down the tub while showering and the sink when brushing teeth. One room had a mini fridge the other didn’t??? Both rooms I purchased were literally the same thing. 2 queen beds in both rooms.

I liked the central location. There are restaurants and other attractions close by.

The in house restaurant closed a little early.

Worst place I ever stayed. Carpeting in the room was soaking wet, we had to put down towels all over the room to avoid soaked socks. This made the bathroom extremely slippery. Called down for more towels and told there were none available until the morning. One of the elevators was out of order, the other very slow and hard to get with the amount of people at the hotel. No towels at the pool. No breakfast served on weekends. When I stated my complaints at the front desk, they said if I had booked the room directly with them they would have comped the room, and said to confer with you about a refund. Do not recommend this Sonesta to anyone! Thank you. Please advise as to compensation for this horrific stay,

See above

George straight concert

Leaving

staff is always very nice and the location to my sons is perfect!

this is the first time since I stayed there that they had breakfast it was on a weekday morning selection was not good pancakes were ice cold!

Great staff, very accommodating!! Free shuttle to our concert was awesome as well😊 It’s the 2nd time we stayed here, definitely would recommend to anyone!

No small refrigerator. No ice machine on each floor

Staff were great and the rooms are nice and clean.

No refrigerator in the room.

No vending machines. Restaurant was closed multiple days.

location

wasn’t worth the value.

Clean great breakfast.

No fridge

location.

very poor written communication.

location

no refrigerator or microwave and the hot tub was not hot