The front desk, cleaning, and maintenance staff really provided a great experience. The rooms and the hotel itself is dated and the appliances are older, but the room itself was spotless! Front desk was super helpful with all of our concerns and everyone I interacted with was extremely friendly and kind. Easy 1-minute walk to Martin's Crosswinds. There are some restaurants and a Safeway within a 15-minute walk. There are also a few parks a short walk or drive away. The hotel itself is pretty far away from metro stations and to access anything outside of Martins Crosswinds and the small strip mall area, you would probably need a car. Rooms had internal locks and a flip-out metal tab that functioned like a chain lock.

Rooms have extremely thin walls to the point that you can pretty clearly hear your neighbor's conversation. Many of them overlook the circle drive and you can hear people coming and going all evening. Highly recommend earplugs/etc if you don't already pack them. Hotel itself and the room appliances and fixtures are somewhat dated, which we didn't mind because everything was clean. Breakfast was an additional charge and there was not much variety/the food was not good, especially for the price. We only paid for one breakfast and for the remaining days, we bought breakfast for much cheaper from Safeway and Starbucks. At one point, our room keys stopped working and we had to wait about fifteen minutes to get them fixed (other people had lined up with the same issue). We only had a short lunch break, so while it wasn't a difficult fix, it was inconvenient. This seemed to be a common issue others had throughout our stay. Finally, the wi-fi connection was pretty weak in our room. Overall: The hotel worked well for the purpose of our trip and the "negatives" of the building were outweighed by how excellent the staff and service were. Seriously, I hope this hotel is paying them well because they really are the selling point of staying here. Especially the housekeeping - it cannot be an easy task keeping the rooms and older appliances so clean! Would stay here again for convenience if we had another event at Crosswinds.

the property was very clean

coffee machine wasn’t working

You can’t connect your phone to the TV to cast any apps yo the TV.

Staff was great. Hotel was clean. Location was great if you are going to FedEx field. The TV did not work the morning after we arrived and we called down to let them know. It had not been fixed when we got back that evening. We called down and the night guy was great! He had us in another room within 15 minutes. And they Comped us breakfast the next morning. The accommodations were fine but they do need better TVs. They are older and the pictures aren't great or no picture at all as in our first room.

It was very convenient to FedEx field.

It was clean and the staff was very helpful,

1- bed was very hard, woke up the next morning and my back was hurting. 2- attempts to call the support staff and front desk for help. Noone answered the phones.

the location was great

the room need some upgrades the door needed to be fixed also the tV was old couldn't get any local channels

Courtesy. Cleanliness.

Needed free breakfast. Different lobby coffee maker.Also needs to allow pets.

nothing

parking is too far & every room we have gotten something wasn’t working and the keys never work or the door us stuck

There send my deposit back and the take for three temps

Typical good Equipped and clean place Price is affordable and ok for a room like this. Good Bed , proper bath safe free parking and a breakfast will send you out in a good day.

That the breakfast was more or less on demand and the buffet was small wasn't visible from the beginning When we understood the way the employes brought everything what we requested - staying in normal wishes ;-)

Microwave was not cleaned. Had someones food container in the microwave. Breakfast option was not worth the $. Had to go to another floor for ice. Ran hot water in sink for 5 mins before it got warm and sink was backing up.