The breakfast was OK, it seemed like the scrambled eggs were made from a powder mix, but they were OK...there was a large selection of items, so that was great, and the hours were generous

The price we paid for this hotel was ridiculous...$300 a night?? C'mon...there are not that many places to stay in Brentwood, so I understand the concept of supply and demand, but really.....when we arrived the police were escorting out a disruptive guest, and the parking lot had a drug deal going down later that evening when we ran an errand. I never did find any blow dryer, the carpets felt a bit "gummy", and I was not able to put anything in the drawers due to odd oily staining in all of them.

Magnetic keys did not work as expected. It only would work one time, and the next, I had to go down to have it magnetized again. This happens a total of three times. I was also told the Wifi was my last name and room number, but it was my first name and room number, and that was corrected after yet another trip from the third floor to the lobby.

Very clean and provide soaps

The breakfast was the best part of the stay. Fresh and a good variety.

This property is not up to the usual Hilton standard. It needs a major redo. It’s dated and it shows. Pet policy advertised as “pet friendly” will cost you at least $75 extra dollars a night. Booking.com also needs to detail more prominently the cost when the “pet friendly “ filter is checked.

Price, the bed, noisy heater, 2 men smoking weed outside the entrance.

The Breakfast was Great

We asked for a king bed and we were given a room with two queens - it is not what made reservations for!!

The staff was polite. The property was hot and humid when we arrived. The front desk was sticky and dirty. There was an unpleasant cleaning agent odor. The hallways were hot with the windows open.

The mattress was terrible. I travel extensively and have never slept on such an uncomfortable mattress. Actually I didn’t sleep, neither did my husband who has back issues. He woke in pain. There was a smell of cat urine on the carpet on my side of the bed. One of the bath towels still had someone’s fresh wiped mascara. The TV had to be reprogrammed. The room phone didn’t work. There was an unpleasant odor in the room. I had to open the window to air it out.

- Free Parking - Free Breakfast - Close to wedding venue

Very clean and up to date

Seemed a little pricey. Microwave wasn't plugged in and have to move it so we could use it.

Staff very friendly Leanna); good hot breakfast;comfortable bed.

Grab bar needed outside of tub/shower for safety; safety gate needed by parking lot near pool; more lighting by pool hotel door.

the location was good

the room had a scent like feet

The staff was very freindly and accommodating. Excellent service.

Bigger rooms. Definitely needs to be updated with paint and decor.

The garage in the room had the last guests garbage which makes me wonder what else wasn't cleaned

Clean

Mattresses too soft, traffic noise at. night

It was located close to town but it was also on a main road, very loud!

Very loud traffic, elevator broke down and we had to walk up three flights of stairs!

Cleanliness, breakfast

I booked two rooms about a week in advance of my stay. In advance, I requested one of the rooms be a ground floor due to the guest's disabilities. The other was a King room. We checked in around 4:30. They stated no rooms were available on the ground floor--all booked. The hotel did not appear at all full, judging by the parking lot and the people at breakfast the following morning. The room our disabled guest was placed in was on the 3rd floor, albeit near an elevator. When I checked into my room it was not a King, but two queen beds. I immediately called and was told there were no more King bed rooms. This was not mentioned at check in. They also assured me --kindly-- I wouldn't be charged more for the second bed. I should think not! If it was a weekend, convention, and/or we checked in late, I could see why the rooms I reserved may not be available. It was a Wednesday night, parking lot and breakfast area fairly empty. Our other guest has had similar experiences at another Hampton Inn recently where she booked one type of room but got another. I won't be looking to stay with Hampton again because I can't trust the reservation system.