Ramada by Wyndham Alpena

The layout of the hotel is very cool, it was clean, quiet and everyone was very friendly. we had thought that the shuttle to the airport was out of service, but when we went downstairs it was up and running and the gentleman that gave us a ride was super nice and helpful. The breakfast was good, it had lots of basic options and was presented well, and all of the extras such as the childrens play area, pool table and miniature golf were a nice touch for families.

The bed needs a bit heavier blanket, we did turn the air conditioning off, but it was still pretty cool in the room. In all fairness, we didn't specifically ask for another blanket either.

Breakfast

TV/No Channels

I liked the indoor pool and the tables around the pool.

My blankets were dirty, I wasn’t given enough towels or any wash clothes. The pool clothes really early. The washer was broken and the front staff was dressed unprofessionally.

Location was great, some staff were very pleasant and the pool was clean.

Reservation was for 6 and room description said it slept 6, arrived to 2 double beds, no sofa bed or rollaway, when I inquired I was told none of the rooms offer more than the 2 double beds. They offered a single size rollaway, luckily I had two little ones that could share it. The kicker though, is when I received my bill at checkout, they charged me for the rollaway. There was a plate around the shower control that wouldn’t stay up, so there was a hole in the wall that made us all feel uncomfortable while showering. Last day there, a building alarm of some sort went off early morning and went off for a very long time. Breakfast wasn’t mediocre.