Great location.

Terrible staff on duty, facility is very poorly maintained. For a start no cable TV functioning in the hotel on Day 1, no towels at pool and pool is open to an outside swimming school daily, forever for hot water, cold breakfast (eggs, home fries and sausage), just a nightmare. Staff thought this was all very amusing.

I like the simple fact that I got rest.

The reception from the front desk should have been a more inviting experience. As was mentioned upon my leaving. On the onset, the two staff members were heavily engaged in deep personal conversation. I stood in front for longer than I should've before being properly addressed. As I was the only person checking in at the time. This all took place as the supervising manager was present. In addition, there was a major health condition for me. The staff member took my call and was not as professional as she should have been.

The room was very clean and comfortable but being on a higher floor was not helpful since one of the elevators broke down On the morning of my departure!

I don’t like that they take a $50 Deposit for what they call residuals or incidentals without being very specific what they meant. That tied up the money in my account when I still needed it to be fluid for other uses!

The room was very spacious, we were 6 people and we felt very comfortable. The sofabed was so big and comfy. Everything was very clean. Good breakfast.

it. wasn’t. over packed with people

felt like it was haunted because it was so empty 🤣

Cleanliness, staff were terrific.

Internet was terrible to non existent

comfy bed & awesome pool… water temp was perfect!

Bathroom was needing something TLC … showing its age!

excellent accommodations. Suite was one of the newly remodeled rooms.

centrally located for the affair that I attended

na

Great breakfast and people

Nothing - pool was awsopme

very polite stuff. very clean areas.

indoor pool

black mold everywhere. The rooms across from ours were being renovated and the walls were covered in black mold. I took photos to share with Hilton. In my opinion the floor (2nd) or the entire hotel should be closed until the black mold is properly felt with. Not putting guests directly across the hall from rooms being gutted, kicking up black mold particulates into the air that guests are breathing in.

pool and it’s clean

nothing

Nice staff, spacious rooms

N/A

Really good choices

It was dirty, dated and dingy.

Our terrible experience was due to Booking.com, not the hotel. Booking failed to submit our reservation so the hotel was sold out. Booking did the same thing the next night in a different location. I have several emails with confirmation #’s but it didn’t matter. Upon contacting customer service, they had no reason and made no attempt to make up for our ruined vacation.

chair in room was broken

location

room upgrade was not finished. there is no hair dryer. the staff never tried to get one for us. we were attending a formal event and can’t clean our hair for the event. staff was rude to use. telling us not all guest rooms are provided a hair dryer.