We loved the swimming pool and hot tub. The breakfast was very good. The staff was very accommodating especially Justin

it was comfortable and relatively quiet. the food at breakfast was a step up from typical hotels. the room was VERY clean upon arrival and the bed was very sizeable and comfortable to sleep on. The curtains did great to block out all traces of light so my sleep was not disturbed (I am a light sleeper). the style of cedecoration in the lobby/entry was welcoming and family-oriented. It made me feel at ease since it wasn't small and abrupt.

not a lot of landscape/scenery.

close to where I was going. easy access to 101 and quiet area.

clock was an hour off in the bedroom and I didn’t realize it at first. no big deal.

very quiet and beautiful clean room

The staff was wonderful. Great breakfast selection and provided to go bags.

NA

Breakfast

The staff were truly excellent and very helpful. The breakfast in the morning was excellent, fresh, well stocked and served in a very clean environment. The laundry facilities were excellent. Abundant parking with no issues.

This was only a one night stop over, we had some difficulty in finding a restaurant nearby for dinner and perhaps should have asked. The Arcata/Eureka area seemed to have a lot of homeless people when we went out to find a restaurant. The Hotel, however, is located to serve the airport and is in a much better area with no issues at all.

Well maintained facility with a comfortable bed. The lobby was always pristine. They had around a dozen brochures on what to do in the area, hikes, beach, wine tasting etc. The front desk accommodated our 9 hour late arrival.

We could not figure out how to raise the shade in our room. There was remote control that did not do anything possible for the shade. There is a light over the bed frame which took a while to figure out how to turn it off. It is a red switch that says reset.

Thank you.

Nothing

Rooms were spacious and clean. They seemed to be well insulated from surrounding rooms.

Not much around the hotel except the airport. Had to go out for most meals. Breakfast was just okay. Nothing special. Hotel ran out of coffee creamer for 2 days. Couldn't the staff have run down to Safeway to buy some until their shipment arrived?

clean

Room was very damp especially around the ac unit. Bathroom fan was extremely loud. The room upstairs the fan was on all night the first night. Extremely annoying. There was a mistake during checkin and are room was left off the turn down list. After taking the the housekeeping supervisor she said,”I will take care of it “. This was never fixed for the three night stay. Then the front desk didn’t fix issues, rather they told my wife we could pick up anything we needed from the front desk. Horrible housekeeping service. And that’s about all. The rest of the staff and hotel experience was ok.