N/A

Everything was great

Service and quality

Nothing

The rooms were nice and clean

Nothing

I was there to attend a wedding. I stayed for 4 nights. I wasn't aware there was complementary breakfast til the third day. I called the front desk to send us towels and to pick up trash. I was told housekeeping were gone for the day, when I confronted the desk that housekeeping was outside my room in the hallway working she hung up the phone on my face. I don'tremember her name but it was ( African American sister ) .

Good location near highway and UTD. A lot of parking space. Quiet at night.Building is old but maintained well. Good people and’s ready to help.

Location

AC did not work. Bath tub did not drain. Pillows were uncomfortable and small.

Nice place good staff

Clean

Clean and very nice staff

They didn’t allow us to use the pool area the second night

They had a pool, they let us bbq, the bartender Julia was nice and work well under pressure it was always a crowd at the bar. Check In and Out was a breeze there is alot of parking

i didn't like the pool close at 10., there is no lifeguards you swim at your own risk so let it stay open later. The cook was always gone when i asked for my warm cookies

NA

Orange juice available in the mini mart near the lobby

It was pleasant

No microwave.

Daytime front desk people were wonderful. Nighttime front desk were rude and acted bothered when I asked a question.

Nighttime front desk rude

location and cleaniness

we checked in late at night the fm receptionist took my credit card to charge. the next early morning, room phone rang and fm receptionist downstairs stated that my credit card was not charged when we checked in last night before and needed to be charged again. This early morning phone call disrupted our sleep for myelf, wife and kids. I asked her what happened and She stated that fm receptionist that worked last night didn’t charge my credit card even though she took my card and did something at the counter. I told the caller that I will be downstairs soon as I can for this issue. After I hung up the phone then five minutes later, someone knocked on the door several time disrupting our sleep again someone identified himself as a manager. There’s two males one was caucasian male in regular dress and one was Indian male in suit telling me that I was staying in a room without paying and and my credit card was not charged last night. I felt like we were criminals living in there for free and didnt pay for the hotel even though we had online booking and it was not our fault if the night receptionist couldnt do her job charging my card. I dressed up went downstairs and had the receptionist charge my card. This is not a professional conduct by the hotel employee and we feel like that we were criminals staying here for free.

location, water pressure in shower

nice and convenient location

the atmosphere

I was scheduled for free breakfast that comes with my room but was told something different when I got there. I didn’t eat breakfast

Everything

location

yes

staffs, restaurants and rooms

Every thing

Fast and Easy Check in!

N/A

My stay was very good

Everything