The Front Desk Receptionist/Guest Services was very polite and helpful when we checked in Saturday evening. Our room was clean. The breakfast that Sunday morning overall was pretty good. Also when we checked out (Late Sunday Morning) the Front Desk was very helpful also.

Well, w had the handicap accessible room. We didn't need it nor request it, but it could have been all they had left regarding what we had booked..not sure. Now, I admit that was a little irritating bc the shower was not a regular tub and shower (understandably bc it's for special assistance or needs) so it was walk-in. But water was flowing all on the floor...before I even used it. That was kind of messy and the shower curtain was drawn. All of this was noticed BEFORE I started my shower. The small piece that was a "barrier" to keep the water "in" was honestly useless. It was not sturdy...and it could honestly make someone fall. I just used a VERY large towel (the full bath towel) to keep the floor neat/dry before I started my shower. The hotel didn't seem slammed or packed bc breakfast in the morning was a breeze (I went like 7:30am or 7:45ish (it's only 2hrs now) That was my main gripe, was the way the shower was set up. I'll make sure I say respectfully no handicap accessible room please.

Very pleasant room for our stay before a cruise. The location was close to the cruise port. The staff was exceptional.

Location and friendly staff.

Nothing

Ok

Really I’m not a big breakfast person so it was ok

Breakfast was great this my third time will return in July good communication good service gym and pool enjoy

Na

Did not stay at the property. They did not have a room for us. Sent us to another hotel and paid for 1 night. I had 2 small children with me with special needs and bouncing between hotels was disturbing for them.

Everything

Clean spacious rooms, excellent breakfast and staff.

Parking. They need to take more pride in the outside of the building..it was dirty and weeds everywhere. Not a good first impression.

The lobby/dinning areas are inviting and comfortable .

I had signed up for 2 queen beds and when I arrived got a room with a King size bed. The pullout couch was very difficult to set up (initially I thought it was broken). I don’t know if that was a Booking.com error or hotel error. Also, there was no hair dryer in the room and no regular coffee when we went down for breakfast. A little disappointing for the money that we spent.