NA

NA

They charged me 2

The hotel is very nice. The person who checked us in, Ray, is a gem! He was welcoming, professional and always smiling. Nice pool area, nice clean room. Only reason it didn’t get a perfect score was the elevators were not working properly.

Everything was good except poorly working elevators.

Friendly staff

I didn’t know there was a breakfast

The stage that checked me in where very helpful. They spoke Spanish and that helped a lot.

They didn’t offer extended check out time.

The agent that checked us in was horrible. He was abrupt, rude and should not be serving guests. In addition, I specifically told him we were not parking a car and did not receive a parking voucher for our dashboard. However, we were charged for 2 nights of parking. I want a refund and an apology.

Clean, nice facilities

At check in, breakfast vouchers were not given to us although reservation include breakfast. The first morning we purchased our own meal. The second morning, I checked my reservation to confirm checkout time and realized the error. I complained and was credited the cost

The cleanliness of rooms

Towels could be replaced on daily basis without having to request

The location is perfect for us. It’s clean and the staff is friendly and accommodating.

The beds could be a little more comfortable. Additionally, the cost of parking is rather exorbitant especially when added to the room cost.

No breakfast

No breakfast

Location. Area is so quiet and easy access to the freeway.

Everything… the location

There was anything I didn’t like

Great staff. Very clean.

The bar/restaurant is really a fast food place. Not fresh, more like put together items and overpriced. I wouldn’t call it a “bistro”. That said, my quesadilla was good. There was a tear in the upholstery on the couch/pullout in my room but didn’t effect my comfort.

The smoke alarm is the type with flashing LEDs every 4 or five seconds. Very annoying trying to sleep. Wouldn't stay in another room that had that type of device.

location and hot tub. and breakfast

shower. bed. parking fee. cost

The lighting was not good.

location decor people including Jaimie Ariana great asset to Marriott and the bonvoy brand. feel like everyone frankly said hello every time walked by exception of when they were assisting another guest, collaborating with a colleague or on phone. ultra clean hotel both inside and out. $15 for parking considering it is a modern secure newer and safe covered parking garage seems reasonable. highly recommend this Courtyard Marriott!

maybe former mattress

location, clean.

the Starbucks in lobby is generic! the, “baristas” ( I use the term loosely), are not trained how to make coffee, and the staff was not very friendly.