There was a fire at this hotel and we were not informed, no place to stay…. actually received confirmation of stay couple days before.

The beds were comfortable. The room is furnished as indicated on the listing. A coffee machine is at disposition in the room. The room and bathroom were clean.

Breakfast didn't meet our expectations (but we were a group of French and Italians, so we can be picky on food).

the staff was very friendly and accommodating the location was excellent

n/a

I cannot think of anything.

Property did not provide breakfast even though in our booking breakfast was included.

Seemed like quiet clean location

Party held Underage

prompt check in

You could hear rodents in the walls scratching. Room had a strong musty smell (mold) Sign out front says free breakfast, there is no breakfast. Staff claimed Covid (local health regulations) was the reason for no breakfast but other local hotels were serving free breakfast for their guests

nothing

booked 2 rooms. 1 smelt of stale smoke . was dirty . stained mirrors , dirty floor hairs in bed . No advertised free breakfast . other room a little cleaner . didn't clean mirrors furniture

the person checking us in was very kind

we hated it. it smelled in the hallways. dirty. rooms were nasty. dirty. beds poorly made.

The room was disgusting and dirty We were showed a second room which was worse

The room was dirty and hair was found in the bed

no breakfast

Great location. Quiet area. Hot water in shower. Will stay again.

Breakfast was only coffee and juice.

everythings

Nothing

Customer service, phone wiring hanging out of the wall and not functional, false advertising on website and on giant sign by the street says free breakfast and there was none. Myself and several other guest complained and the excuse they had was that breakfast is seasonal there, (yet they advertised it) customer service line said breakfast should be available with multiple options no less, i.e. bagels, cereal, and "meals" according to them. Whatever that means. two employees at front desk were rude and not helpful and also said the manager would call all of us when he/she came in and they NEVER did. First and last time i will ever stay here. Would strongly recommend you stay ANYWHERE else.

Selected this hotel because we wanted to have breakfast before we moved on and there was none. Upon arrival when asked about the breakfast, I was told it was only seasonal and they do not offer it in the fall. I contacted booking.com who called the hotel. They spoke with Jesse who said there will be the full breakfast (a lie). Went down for "breakfast" and saw another couple doing the same. Upon our arrival - just coffee, juice dispenser and cereal dispenser (shown)/oatmeal- that's it! Notice the waffle photo above the cups. I included photos of what the breakfast supposed to look like from the website. All of us confronted the front desk and asked to speak to a manager. Jesse said there was no one on duty to speak with us and a manager would be calling us. He did say they are now updating the website and would take up to 7 days to reflect that they will not be serving breakfast. So ridiculous! It has been more than 24 hours and have not received a call from the "manager." In addition, I went to plug something in behind the side table and this is how dirty it was. Needless to say, I didn't plug anything in there. The photo doesn't do it justice.

location

no hot water