Near to the DFW airport and free shuttle provided by the hotel

It was very nice and clean

Everything

location to event we were attending

The bathroom was uncleaned looking, lots of stains, the toliet overflowed and we had to move rooms, the new room air conditioning did not work as well and the furniture in room was worn. this facility would be nice but needs a facelift.

The staff was kind. The air conditioner worked well.

There were rips in the curtains. The room smelled musty - I went to the front desk for deodorizing spray. The toiled failed to flush - I had to take the lid off the tank and manually lift the fill arm. The chair at the desk was clearly one that had originally had five wheels but now had none. We arrived around midnight and were able to enter through the exterior door at the end of the hall which had a sign which read "This door is locked 24 hours a day..." without a key. Was glad it was just me and my boys - my wife would not have stayed there. Glad it was just one night.

Location

Tub insert was cracked/broken Never had a firm standing in tub No microwave

Location was good for us.

Check in time is at 3pm. Our room wasn't ready until 3:45 which put us late for our plans. Also, homless couple waiting under a tree out side the front of building. A staff member told them in Spanish to "wait" for room... it was weird.

Shuttle was good, breakfast, while basic, was a good start to the day

Definitely in need of some refurbishment

Shuttle was efficient, fast, professional and friendly.

We were in a non-smoking room, and yet the hallways on our floor REEKED of cigarette smoke. This hotel doesn't air condition the hallways, so the hallway air is hot and muggy, which makes the cigarette smell that much worse. This is our third time staying at this hotel for an overnight, and may be our last because of this issue.