Sheraton Tucson Hotel & Suites

Location was good

Had to put up with AI at booking.com for two weeks to get a refund for a mistake on my reservation, very frustrating!

The breakfast was excellent! The attendants were very efficient and were quick to offer anything that you might need. I was very impressed!

We had some sleeping discomfort with the pillows. They were plush for sitting up in bed, but a little to thick to comfortably hold my head.

Nice and clean

I liked it all

The pool area was spacious and great for the kids. The room was very clean. Nice to have a restaurant and bar on site.

The platform beds and the pillows were super uncomfortable. The half door on the walk-in shower was poorly designed allow allowing water to spray all over the bathroom when you take a shower. My kids slipped on the wet tile several times. Not having a microwave in the room was also frustrating. There was a staff member that kept coming up to us while we were having drink drinks at the fire pit and lecturing us about people having outside alcohol. I understand that’s the rule and there might have been some that we’re not following it in a group adjacent to us. However, it got a bit tiresome after the fourth or fifth time the same guy came over to us considering we spent almost $150 at the restaurant.