both fireplaces didn’t work and shower head was clogged, spayed water all over the place

Breakfast wasn’t offered. The Wi-Fi didn’t work properly.

Some staff were quite rude and inconsiderate.

Large room, nice pool area, helpful check-in staff

No fitness centre

Room was clean with good sized bathroom

There were lots of people hanging around the corridors, outside, smoking etc. It felt unsafe

The family suite was big

The hotel was very noisy all night (shouting and banging including the external gate until 4:30 am). This seemed to be due to a lot of guests who knew each other hanging around outside all night.

Clean and good location

Parking lot outback was a bit suspicious

Room was clean and comfortable, and it was ready when we arrived. Wasn't expecting a refrigerator but we had one - a nice surprise. Liked the hard floor instead of carpet.

Internet service was not working in our corner of the hotel. That's a big deal when you're traveling. And the key-activated gate to enter the property near our room was not working properly, had to take a long way around to another gate.

Do NOT stay at this facility!!! Worst experience I’ve ever had. Upon check in, I requested for late check out and the worker noted in the system but the next day we receive a phone call from front desk threatened to charge our credit card od $100 if we didn’t check out by 11:45am. There was so many noise throughout the night and residents sitting in the quad of suspicious character which freaks out my family. I was in the area and staying over night so my kid could take his SAT exam at the local high school. I’ve worked in hospitality industry and never experience worst hospitality. I didn’t even feel safe as someone keeps touching our car and alarm last night and this morning.

Only stayed for a night. The hotel looked nice from the road and the garden looked pretty too. The weather was cold so there was no chance to use the pool. The room was a bit dated, but liked the new tiles in the bathroom. Really liked that the room had big containers of good quality soap, shampoo, conditioner and lotion. This saves lots of plastics waste.

I had to wait about 2-4 minutes till the hot water came through in the shower and it was very loud, could hear our neighbours showering. We used the EV charger and it seemed that there is no policy how much the rate is. In the evening it was $10 in the morning they wanted to charge $20 however they don’t have a meter to read how much we used. There is no breakfast available blaming on covid, we stayed in two other hotels so far on our trip and both offered breakfast.