Vriendelijkheid van het personeel, heel netjes

Ontbijt ruimte mag groter zijn, soms hectisch en wachten op een plaats

The breakfast was excellent, so many hot food options and to-go options. Best hotel breakfast I’ve had. The room was spacious and had many amenities.

Tudo! Superou minhas expectativas! Acomodação super confortável, funcionários simpáticos, tudo funcionando bem!

Só em alguns dias que o café da manhã ficava muito cheio

Comfy beds, size of the room, smart tv, very good breakfast.

Noises in the fridge. No parking.

The position is close to MIT although you need to walk half an hour to the Harvard university or Boton downtown. There is a contrsuction place out of the hotel and very loud, but it is quiet in the room. The food is very good.

The air condition is noisy.

El personal

Le calme

Le déjeuner

Clean and a great location. Their Breakfast was super busy and packed but had good coffee and yogurt and good value for families with kids.

Did not care for the front desk staff. Out of 5 people I interacted with two were bad, one not helpful and two neutral. The hotel had a neighbor who was under a major construction with loud humming noise until 8 pm. When I inquired about the noise the front desk matter of fact said every corner of hotel is under construction so keep it or leave it attitude. That did not go over too well since that was not true. Also two amenities that they had advertised was not available (in out privilege for parking)and since that was the deciding factor for us to stay there vs other hotel, I was not pleased. Also they try to charge a daily destination charge of $25 which you had no choice! When I tried to at least use the enhanced WiFi since their free WiFi was slow, I could not access the enhanced WiFi. When I called the front desk they said I had to call the internet service provider to solve theI?! Heh? Needless to say since I could not get what they charged me for those charges had to be voided. They took it off my final invoice. But for me to deal with all of the issues made me not want to come to the hotel again.

Comfortable room with all the facilities. Great location

Big room and location

Perfect breakfast!

The facilities were nice & the room was clean

Hidden fee AND the hotel double charged me. Money still hasn't been refunded to my account two days after I noticed & it completely ruined the last days of my anniversary vacation by losing access to my money! I will not be returning to this hotel. The staff was friendly but completely unhelpful with resolving this issue.

Liked my large studio with kitchen and sofa separate from beds. Nice large bathroom. Very quiet! Recommend room # 1206.

Nothing

Clean , comfortable and friendly staff!

Light from neighbor building was extremely bright into our room at night ! It was a massive lite up staircase /fire escape in building behind that shined directly into our room . It was annoying at night even with the drapes drawn light could get around the edges making it difficult to sleep .

La atención y su ubicación

Breakfast had good variety.

I slept on sofa bed. Not that comfortable. No mattress pad...had to create one from blankets so more comfortable.

Ease and location to T.

Parking was expensive.

Room cleanliness not upto the mark. Floor and carpet was sticky. No proper water flow for taps and drainage issue.

Breakfast was good, with waffles, scrambled eggs and some fresh fruit (but nothing fancy). The location is convenient to both Cambridge (MIT, Harvard square) and Boston. A few blue bikes stations nearby and plenty of cafes around. The room was clean and everything seems to be new/refreshed. Garage is very conveniently located real close (but not in the same building).

The reception personnel was a bit grumpy (for two days :)) but still courteous. I found a few (I guess) maids' hairs here and there in the room, which is okay but would be nice if they wear some hats. Parking garage costed 48$ a night instead of 40$ which is mentioned here in the description.

I ordered 2 exact rooms for our family, it comes out with 2 different types and on different level.

We are repeat customers. Love the room size, staff, location, accommodations. Helen and Doug from the staff were outstanding!!

Our car was “locked” in the parking garage which delayed us from evening plans. $48 per day parking is steep.

Too much noises

Beautiful and clean facility, nice big suite with good furnishings. Great location - especially loved the nearby rooftop park. Breakfast has something for everyone and was managed well.

Pull-out bed in sofa was not really comfortable. Had to call desk twice for sheets for it, but this was not a big inconvenience for us. The door to our room stuck, and there was a motion sensing light in the entry area that wasn't ideal. We couldn't figure out how to disable the sensor.

Great breakfast, clean facilities, very comfortable

We were visiting MIT and the location was perfecr for us.

No parking facility in the hotel and no previleged parking for hotel guest...

Location. Room

Breakfast, poor quality and choice.

The location is great, the room Is spacious, and the breakfast is good. It feels like home…