The staff was super nice and friendly.

It could be cleaner. Stained ottomans, outdated bathrooms, kitchen area needs updating.

The staff was very friendly and kind. If we needed anything, they were very prompt in their response.

The breakfast was very disappointing. Our room wasn't cleaned when it was supposed to be cleaned. We kept running out of toilet paper.

The staff was very friendly. The room was exceptionally clean and well-appointed. It was a nice, quiet place as well.

A little pricey, but we went the first week of October.

Shower was nice, good water pressure. Enjoyed the bed, it was comfortable. Slept great.

Parking was not great. I did not enjoy breakfast.

Is was only 15 mins from Salem and affordable for a family suite. The room was definitely spacious and what I needed.

The exterior needs to be renovated desperately. Looks ran down! The rooms and interior look’s renovated and clean. When we got into our room, the floor by the window was wet and the window had been left open. Thankfully, we didn’t have smaller children who could have fallen from that window. There was only 3 bath towels and we had 4 adults. Called the front desk and they quickly brought up more. The toilet paper was not a full roll (1/4 left) and not an extra in the room. Luckily we brought our own for Salem just in case! House keeping could do better.

The king suite was very nice & spacious. They were able to check me in early and the free breakfast was so good. They had so many options!

Breakfast was decent. They were out of syrup and coffee cup covers both days we were there.

The pool and hot tub were closed for renovations which we didn’t find out until we got there. It was one of the reasons we booked this hotel. The toilet in the bathroom was INCREDIBLY loud and sounded like it was going to explode. We booked the room for 5 people and it was not ready for 5 people (only two towels, not enough pillows, no extra bedding for the pullout couch, only one very small garbage can for the whole suite and no garbage in the bathroom at all). The tub was not as clean as we would have liked, there was still hair from the prior occupant. We two found stink bugs in our room. There was an event in the conference room one night and not enough parking available. We had a friend with us in a wheelchair and there were absolutely no spaces left in the entire hotel parking lot. There were several people circling the parking lot. We were ultimately told to park up a very steep hill in a separate business plaza, but we were nicely assured our vehicles would not be towed. Staff was responsive to our requests and nothing was terrible, just a sub par experience especially for the cost of the room.

Hidden fees

No room cleaning and glass on floor from previous occupants

Umm I guess the convenience to salem

It wasn’t that clean elevators were gross, boogers behind the sofa no trash liner inside of garbage bucket and hair in the shower

Location

N/a

The GM went over and beyond to make sure we were satisfied

TV didn't have many channels and couldn't hook up our Roku

It was close to family and friends

We picked this hotel because it was a Marriott hotel and it had a pool sadly the pool out of action they should have made that clear at the time of my booking and I would have had the option to go to the other hotel I Peabody which I stayed in last year which also had a pool

The room was okay - but after travelling 4 hours, sitting at a football game for 2 1/2 hours in extreme heat and then checking into the hotel to be told that the pool etc, was under construction was not what our family wanted to hear. We should have been told this prior to our arrival so that we could have made other arrangements. Also, the breakfast was very poor - cold eggs, dry muffins and not much else to choose from. I will not be recommending this facility and will certainly not stay there again when we return for future sporting events. Please pass along my comments to the facility.

Friendly staff. Very nice rooms and comfortable beds. Nice breakfast bar with multiple choices. Great location between Boston and Salem.

We enjoyed all of our stay. We were just disappointed we didn’t get to swim and enjoy pool time because it was broken.

The room was big and clean. Localization was good for us.

I was not informed before check in that the swimming pool was broken (we chose this hotel mainly for this reason). No everyday room cleaning service. Just one, little trash bin in the room for 5 people. Breakfast was horrible, super chemical food and served on plastic plates. We also had the toilet clogged twice… No kettle.

Location was convenient, continental breakfast was standard and stocked, room was clean and staff friendly.

Cushions in the main dining area old and worn

Big room, kitchenette, quiet, comfortable beds, charging station next to bed.

Extremely hard to find off highway. Hotel sign is way back off the street, hidden from road by overpass and trees. Also retail stores in front block seeing the hotel. We passed it without seeing it and route 129 is impossible to do a U turn and enter parking lot. Took us over 30 min using gps to find an entrance into hotel parking lot.

i like the space in the room, the bed were really comfy

pool out of service, the gym does not have enough equipment, the breakfast was horrible, me and my son went down for breakfast and we left all the food in the plate, i had to go out and eat, the microwave is from 1942, too expensive the price per night for and old building

The spa and pool closed for renovation

Nice modern and clean look — Excellent breakfast buffet

I prefer a more accessible toilet for arthritic knees.

Very clean pet friendly and a large room enough for all of us Which was very nice.. What definitely stay again Good breakfast

The indoor pool was not available.. And only 2 of the ice machines were working

Location was good, pool didn't work expensive motel

No pool, filters were filthy. Expensive

Convenient to location needed Cleanliness

Couldn’t get ice allllll week in lobby for ice coffee

The location was ok. Staff pleasant

The hallways smelled awful. The toilet runs all night and the air conditioning sounds like a loud truck driving by. The breakfast was non-accessible as it was extremely over crowded. The dining area does not accommodate the hotel size.

Price and breakfast

The pool and jacuzzi was available

The room

Pool was out of service

The rooms were comfy and clean.

The pool was not open and was looking forward to taking a swim

Breakfast was very good with sufficient variety. Thank you for providing oat milk! I figured that might not be provided. The facility was quiet, generally, which I like. Staff courteously answered questions that I had. Beds were clean and comfortable.

One small matter is that since pets, particularly dogs, are permitted in room with the guest, there is the chance of persistent, irritating barking. That did happen, next door to our room, which was 515. The evening manager on duty was very responsive, contacting the dog owner. The barking stopped after an hour or so, but we still had to endure that during the 9 to 10 p.m. hour . Evidently the owner was not in the room from the afternoon through the evening, leaving the dog unsupervised. If guests want dogs in their room, they should not be allowed to leave them alone.