Stunning location

Nothing

After requesting a new room I was very pleased with the view and the room overall. It was a great experience for my first time staying in the hotel. The spa experience was just lovely and exactly what I needed.

Was a little disappointed with the location of the pool and how it's in a covered area with no real views. Felt a little out of place but understanding that the hotel is built around a championship golf course, the pool isn't why people go.

Beautiful location. Very good room with all thoughtful touches.

Value for money is not there. For people who come just for experience it’s a steep price to pay. There is no one that could personally demonstrate how to unlock all benefits and show especially first timers how the experience could be maxed.

Customer service is outstanding

I was given key for someone's room and I entered someone else's room and it was extremally embarrassing but the staff who gave the key by mistake was super sweet. I specifically booked the room with ocean view but I was given room with golf course view but late at night the receptionist offered to change my room but it was difficult to move sleeping kids with all of the stuff from one room to another. Wife wasn't happy with non ocean view room but mistakes do happen sometime and that's ok

Really great hotel and complex, high quality throughout both in terms of rooms, food and the staff were excellent. Good selection of activities that could be done, we played tennis, cycled etc

It is a very expensive resort, we booked two rooms and a suite so we knew it was a major investment - but the charges for most other activities felt higher than expected. It would be better if the hotel also had somewhere you could buy snacks etc as we were limited to ordering room service

Everything was fabulous, we truly escaped from normal days routine

One little thing was not clear for us, that breakfast card has to have the room number, we thought if the card was in the specific room it already should include this information by default. We missed the breakfast over this misunderstanding. Otherwise all was great

Though this is in a vacation location the room felt as if it were a business hotel, not one for relaxation or pleasure.

The coffee maker was too loud, could not possibly use it when my wife was asleep.

The location is one of the most stunning in the world. The service was outstanding

Housekeeping did not pay attention to detail . They left the dustbin and office chair on top of the desk