everything!!! perfect location, super nice and friendly staff, very clean, easy parking, quiet place

The stay was fine. The room was nice. The location was convenient.

This hotel is a little higher end than I normally choose. I am used to Hampton Inn/ Holiday Inn class of hotels. It annoys me to pay more for a room and get less. No free internet no, no breakfast...not even coffee. They tried to make me pay to park there!! This is not a huge city. The location is not downtown, it is not "walkable", it's not at an airport or in a place you would normally pay to park. They haven't invested in a parking ramp. They just wanted money for me to park in the hotel parking lot that has always been there. The quality of the room is not high enough to make up for all the lost value over a "lesser" hotel before you even consider the higher cost of the room. It's just not likely I would choose it again over my "normal" class of room

Location is great just opposite to Crabtree mall, with lot of restaurants nearby. Staff was friendly. Ambiance was great. Room was very spacious.

Breakfast options in buffet could be better. All amenities are good after renovation but the carpet in rooms can be cleaner.

Absolutely fantastic facilities, staff, comfort, location, etc.

The only thing that could have made my stay a 10/10 would have been more options for vegetarian food on the menu and also less disposable serving ware. I ordered breakfast twice at the bar in order to get my meal and coffee on a plate and in a mug, instead of getting it at the mall across the street since that would come in disposable containers. But unfortunately, even though I specifically asked for the meals and coffee “for here” the toast came in a styrofoam container and the coffee came in a disposable cup. Even asking for a glass of water came in a plastic cup. I’m trying to be more environmentally conscious, so that was the only disappointment in my entire stay - everything else was perfect.

Very good

The pool area

Couldn’t walk anywhere

Everything

Nothing

Beds

Elevetor were slow or partialy out of service causing wait time