The bed was uncomfortable We should not have to pay for parking 🙄 who does this. The room.was expensive for 1 night already

Our room was walking distances to the Mavericks.

Nothing

Ok

Area was nice. Had food/snack area in lobby. Clean

Had to pay for parking permit which was odd.

Staff

Rooms need to be updated

How comfortable the bed was and how clean the place was.

safe area, lots of restaurants close by, near the freeway.

we booked 2 rooms as a family (3 adults 2 kids) they didn’t have any connecting rooms when we got there. they were rude about it and it was super inconvenient. the bed was very uncomfortable. the cafe is over priced and no continental breakfast. also, a screw in our pack and play got loose and I called the front to see if they had a screwdriver we could borrow and they said no because maintenance closet was locked… it was between 4 and 5pm when I asked for it. they should at least have access to it?? a lot of little inconveniences added up to us not liking our stay.

The price (compared to other options in Pleasanton). The cleanliness.

Nothing. It’s a bit soulless and corporate but that’s what I expected from a Courtyard by Marriott anyway.