Nice hotel close to the must see locations in LA. Super friendly staff.

Everything except the jacuzzi jets eere not working

The jacuzzi jets

room was white big and clean, very comfy bed

very poor breakfest

Everything

Wish they had the BR separate.

Everything.

The Jacuzzi was open

Convenient location to access Manhattan Beach, Venice Beach and Santa Monica.

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Gratitude to this amazing staff that went over and beyond to ensure our needs was met. The original booking from a third-party vendor was not found in the Residence system though staff took the extra effort to provide us a room at the same rate. Also, added additional perks….Thanks!

The spacious rooms with a kitchenette. It was very clean.

The room was real hot and humid when we entered. They had a febreeze plug in behind the fridge that trigger my respiratory. So I called maintenance regarding the problem. Due to it was very late when we got the room, maintenance did come first thing Saturday morning to change the vent, he adjusted the air, and removed the febreeze plug in. Other than that, I enjoyed the room.

Everything was great. Including the staff was great. The rooms was very clean and spacious.

N/A

Staff and room excellent. Only reason didnt give five stars was pricing (see next)

At checkout realized pricing was exorbitant (459-600/nite) due to BTS concert in town that week. To be fair it was in the Booking.com app, but i didnt pay attention because it never occurred to me this kind of thing could happen. I know it’s a business, but still very disappointed that upper mgmt would still operate like this. I will stay again because staff and facilities are so good, but i hope this doesnt happen again.