Room service was good for a hungover, lazy morning. It was nice to valet our vehicle and not have to worry about it for the weekend due to central location of everything.

It’s was nice and clean.

No cold water, room never got cool and the bed was as hard as a rock.

Everything

I haven’t got my deposit back and it’s been 3 days

The staff were very friendly and very kind, the atmosphere was top notch! I will definitely use this Hotel again

Nothing

staff very friendly and helpful. valet worked with us on parking our bigger truck. beautiful hotel

I loved the property, however I will never use booking.com. I booked in November of 2022 in order to get a great room with balcony overlooking the city. our reservation was apparently not booked correctly with the hotel. we had no balcony and our view was a parking deck. when we told the hotel it was not the room we booked, they said they had no control over booking with a 3rd party. apparently they didn’t have one available due to several events going on in the city. if we go again I will book directly with the hotel. very disappointed. the reason I chose to stay there was because of the balcony. normally I don’t write reviews but other people need to know not to use booking. com unless it doesn’t matter which room you get.

beautiful historic building excellent rooms!

all good!

The lobby was gorgeous. The sunrise view from our room was memorable.

We would have preferred a room in the historic part of the hotel, but we weren't given the choice. I think the desk clerk thought she was doing well by us - we got a 7th-floor room in the tower, with that lovely sunrise view. We can't complain about that! But we booked Battle House for its historic attributes, and the tower was not at all historic. Worse, the hike from the beautiful lobby to the tower elevators was grim and dispiriting - it was a commercial/business lobby. Ugh.

Everything

We had an unexpected family emergency and the hotel would not refund my reservation

views

the staff didn’t give me the room I reserved

Location and amenities

No microwave in room. A block walk from lobby to elevators

Great location. Beautiful hotel Staff was very helpful and friendly.

$500 a night parking at the hotel, even valet, should be free. Also for that price room service should be available.