Great location!

Breakfast was poor.

Clean room and facilities, convenient location. Friendly helpful staff. Easy check in and check out.

Breakfast was great, but would have liked to have more fruit, ex: banana, apples, oranges ( they did have mixed cocktail fruit ). The food was hot, but as day progresses from breakfast to end of it, the food items become less to pick from. The wifi access and computer usage in the lobby was nice to have. I booked this stay 1 day earlier due to incoming rain, and I'm waiting to find out about the 3 charges assigned me for the room, 1 was on 10-28-22 for $970.00, a charge of 390.34 on 10-28-22, & another on 10-31-22 for 921.16. I was there only 3 days, and booked this visit through booking.com . I called the motel in Boone NC , & front desk person says it may show up that way, but I was only charged the $921.22 for 10-27-22 to 10-30-22. These charges showed up on my banking statement. This info I present should be documented in the what I didn't like below. Available pamphlets of venues, attractions in area to read and review was nice. I did leave a $ 10.00 tip for housekeeping service.

The bed was a king, firm, not too comfortable, and I felt I needed more pillows and I felt like I was sleeping with my head lower than my feet. The room was not detailed daily for cleaning, but maybe that is the case everywhere, not enough staff. No coffee available in lobby after 3 pm, some folks would like this, I like an afternoon coffee ; the check in is at 3 PM; no coffee. Another couple inquired for the need for coffee too, but none was available. The front desk clerk says it is only available at breakfast time when I asked. No up to date newspapers to read. We checked in 10-27-22, and the most recent newspaper was dated 10-20-22. The billing for these rooms and for what you get is overpriced; and the charges to my banking account are a concern, 3 different charges, but the front desk clerk when I called today , 10-31-22 says I was only charged $ 921.16 for the 3 day stay. I will await to see how this pans out, otherwise if an error, it will be checked into further.

centrally located, easy to get to everything

Bathroom, found poop matter on the wallpaper, shower curtain inner liner had mold at the bottom

Breakfast

It was loud in between roons

Comfortable and clean room, friendly staff and good breakfast. Close to restaurants and nearby supermarkets

Location

It was all good

clean

price was too high

good location , nice breakfast buffet

walls were a little thin . not a big deal for us but something to keep in mind

The free hot chocolate, the clean room, courteous staff…

Continental breakfast missing multiple items (milk, yogurt, utensils) - first room we were given, the door didn’t close/lock, elevator wouldn’t go all the way to our floor, toilet didn’t flush well, double charged us for our room (approx $1000 dollars instead of the expected $500)

Clean room, comfortable bed, great breakfast and polite staff.

✓We stayed 5 nights and the hotel is probably understaffed, because they used Covid as an excuse for not providing cleaning service during our stay there. I went to the reception and asked for clean bedding and toilet paper and had to carry them on my arm to my room; ✓There was no safe in the room.

The rooms were clean, great location! Walking distance to food and shopping. (Chic Fil A, Makatos, CVS, Walgreens & more)

The facilities...no gym, no pool, no breakfast after 8:30 am. They charge a kings ransom per night yet lack in the basics of a hotel. The staff were decent, they obviously don't care to hear about their short comings since they use the excuse they're short staffed. I personally witnessed two staff members smoking pot, playing on there phones during breakfast service and falling asleep while sitting at the desk

The breakfast was excellent! Great menu selection and the food was good. The coffee was nice and hot.

24 hour fresh coffee being available with baked goods.