Residence Inn by Marriott Lexington North

Spacious and a great price! Loved the kitchen! Kids loved the pool!

Location, value

N/A

The staff was exceptional! Ashley and KC were extremely helpful. Ashley was absolutely great. She went above and beyond to assist our large group (17 people). This is definitely somewhere I would recommend!

The only thing I didn't like was something the property had no control over- construction nearby.

The beds were very comfortable and the kitchen had everything necessary as well as being clean.

I checked into a penthouse room at 4pm and everything was great other than a bunch of sawdust up to the door, we did not think much of it. The following morning at 8am we were awoken by very noisy roof repair in the next unit over. We tried to ignore it for a couple hours but eventually decided to ask if we could change rooms, the staff, although nice, said all the other rooms were dirty and the best they could do was give a room later that afternoon. They did not see this as a major inconvenience for us, and did not want to provide a discounted rate since they could not give us a new room at that time. We were staying for multiple days and had already unpacked everything and decided it was not worth the hassle to move rooms after they called us later that afternoon. On the last day, we were coming back to our room after breakfast right in time to see the cleaning lady unlocking our door and walking in around an hour before the check-out time. This was very weird and unprofessional since all our personal stuff was inside and no one was in the room to even say to come in. And to end it all, the sawdust was not cleaned for the entirety of our stay. The stay itself was overall somewhat of a disappointment since we were excited for the concept of the penthouse unit, with the biggest disappointment being that we were checked-in early into a room next to a scheduled roof repair the following morning. It seems there is a major issue with communication between the owner and staff for something so trivial.