SureStay by Best Western Mount Pleasant Racine

Have a little more variety and it would be great...

Genial

Very nice

Everything was great

I absolutely loved staying at this hotel. The rooms were very clean and nice, and the front desk staff was super friendly. The breakfast was really good and felt up to Best Western standards—they even had my favorite frittatas, which I loved. Another big plus for me was the bar right next to the hotel, especially since I was there for leisure. I did notice some older reviews that didn’t seem accurate, so I asked the hotel staff and they mentioned it used to be a Fairfield and that the management has changed since then. Overall, I had a great experience and would definitely stay here again.

The bed was comfortable.

The room was cold. I had the heat set at 76. No heat was coming out. The phone had no dial tone. Noticed the cord was gone. A bag of garbage was left next door to my room from the time I checked in, until I checked out. And I gave a cash deposit, didn't get a receipt for it. When I checked out I didn't receive my deposit because the girl that took my money never put it in a envelope with the room number. I called the police and filed a report. I'm very upset because I needed that money back. And the pool is not heated, the room in the pool was heated, not the pool.