clean, staff was very accommodating

bed was a bit uncomfortable for my taste

The room size and the comfort stay.

There wasn't nothing wrong all great .

staff

heater

Good customer service

Had bugs in the bed on the curtain and on the table. I left and didn't stay. I left the front desk know as well of the problem.

Room was really nice, clean, in bed as comfortable as you could expect for a hotel bed.

I don’t know if it was just the facility, the staff, or a guest, but the second floor reeked of marijuana the whole time we were there.

close to many stores new reception area nice

they never came to clean our room the whole stay for 4 days had to ask for towels and even reminded them that are room wasn’t cleaned. unfortunately we came back to the room late so housekeeping was not available.

the hot tube and the front desk staff and housekeeping

the location

Room was very comfortable. Lobby area was pretty. Gym was great.

There wasn't a manager around to help with my situation. I asked for a manager and was told that the front desk could take care of it and DIDNT. Since I checked in I was constantly going to the front desk from being over charged and asking for my refund of being over charged. Until today 5 days later I still haven't received a call back or refund from management!! I also could not get checked out of my room because of it all. So basically I couldn't enjoy my stay for 3 nights! I am very disappointed and will not be staying at the location again.

everything

nothing

I like everything about the property

the swimming pool and whirlpool were under maintenance, and the hotel staff kept lying about it stating it would be fixed the next day. it was under maintenance the entire week I was there.