Good location to everything

Was woke up 2 mornings in a row with the fire alarm and no hot water in the shower

it was easy to get to Fort Leonard Wood

I was supposed to have a king size bed and pull out couch as stated on my reservation, when I got there we only had a king bed. they were renovating so the pool was closed, weight room was closed and no hot breakfast as it stated in my reservation, it was grab and go breakfast. The lady that was working the desk when we checked in said we would get some kind of compensation for only having a king size bed, and all they gave us was a Panera gift card.

When our 3rd party online site goofed and "provided" a room that was "out of order", the reception took it upon themselves to find us another room in the area. Most of the area was sold out but they, Destiney and Heather, found one that was availabie and SAVED THE DAY!!!! The manager also made sure that we were compensated for our time. Thank you Fairfield Inn. You get my reccommendations any time!

There is hardly any communication between the 3rd party bookings and the onsite bookings. My 3rd party booking was bumped without my knowledge. It took us a few hours to arrive and when we did we were told our rooms were not availiable as promised by our 3rd party.

Seamed relatively clean with the exception of the rugs which turned our feet and socks literally black.

Shower sounded like a steam whistle that was deafening loud!

too expensive for one night.

Breakfast was ok. The guy didn't treat US fairly.

The rooms should have been cleaned properly and the sink would not drain. Nor the toilet.

Service and cleanliness

The hotel was only a couple miles drive to Fort Leonard Wood. We stayed 2 nights. Easy access to a variety of restaurants. Staff was friendly and helpful. The room meet our expectations comfortable bed, quality linens. We didn't get a chance to enjoy the free breakfast, but the coffee was available 24/7.