location

front desk staff

It was clean

The beds mattress are kind of worn out.

It was close to where i had the convention

Water in spa was dirty

Vent in bathroom did not work at all.

Bed was comfortable.

Bed uncomfortable and water pressure was horrible also smelled like mold and cat

The room was spacious and comfortable. The room had a microwave and fridge and a coffee machine. The TV worked well and was well placed in the room.

The "kitchenette" had a stove top but it did not work. I had to buy plate and cutlery, which should ideally have been provided in the room. There was complimentary coffee but no tea. There should have been more information provided regarding services available to guests, e.g. laundry etc.

Staff was great but the district manager got to go

I have 2 service dogs when my husband was getting me from work, because we are pregnant and homeless. They locked us out the room I went to see what was going on when I said my room Joel (district manager) repeat my room number and said my dogs (service) got out and went bathroom every. I checked my cameras and saw that the house keeper was the one who went in we had the tv on to defuse the noise because construction workers and volleyball team kids were in he call my dogs aggressive and that they need to be attended at all times. Thinking it was a warning I came in to check in for another day and they told me he band me from getting a room there. Most definitely feel discriminated.

NOTHING

EVERYTHING

Overall good. except for small and noisy elevator.

Everything was above our expectations, honestly this trip was just as good as a high end hotel

WiFi didn’t work you could login but not load anything really. Also the ice being outside is not to bad but kinda an inconvenience

location and price

front desk staff. could not understand them. tried booking a night for my return trip- showed up no booking

Price was a huge factor in deciding this place. I stayed 3 weeks.

I didn't like how the drinks vending machine only provided drinks at room temperature. It was also frustrating trying to speak with some staff who didn't know any English.

Most staff in reception are impolite and dismissive.

It was quiet and clean and A lot of parking

The ice machine was not working

price location

nothing

No answer at the property... Tried to cancel no response

Nothing awful customer service

The pool and spa

We asked front desk staff if there was a microwave in the office we could use since there was not one in and room and were told, "you did not get a room with a microwave, so we have none for you"

clean room and bed

close to work

As a solo woman it doesn’t always feel safe in the parking lot.