Cleanliness of the facility was very good.

The high way noise level was horrible at times. The night staff seemed more interested in talking on the cell phone than talking to the customer trying to ask a question.

Easy access to freeway. Whirlpool in room

Told front desk, but noise throughout early evening and next morning with family/kids running in room above. Stayed in suite room with raised jetted tub, with no towels for it. Stayed once before, with no significant updates: hard bed; tile has replaced carpet in rooms and hallways but looked dirty. No handles or anti-slip stickers or matts for raised whirlpool tub, which made it very slippery and dangerous to get out onto cold tile floors. Bathroom outdated, with toilet running slow-had to flush 2-3 times per use. Large gap in room door which allowed noises from hallway, likely pest to enter since found several small spiders on tile and corners. Likely needs pest control or threshold for room door.

Cleanliness

Staff was bad at communication

Basic and simple

Very dated and tired looking. Breakfast was quite poor to be honest

Nothing except the location

Staff Broken Air condion switchs and celing fan switch Brocken too Bad smile in the room Also very high bed mattress

Almost everything

No pool or hot tub

Lo único bueno que tiene este hotel es la cercanía al aeropuerto.

Habitaciones antiguas, enchufes dañados, el wifi se desconectaba todo el tiempo, la cafetera del cuarto no funcionaba y el desayuno era muy pobre.

staff